Unforgettable provide an ever increasing range of dementia friendly products that are of excellent quality and competively priced. I purchased the tablet PC for my elderly mother to use (and so I...
Read more
Product reviews
Date of purchase: 14/07/2017
0
Share
VC
Verified Customer
8 years ago
What Verified Customer said about Live Better With Dementia:
Superior product at a good price and despatched quickly
Product reviews
Date of purchase: 30/01/2017
0
Share
VC
Verified Customer
Sutton Coldfield
8 years ago
What Verified Customer said about Live Better With Dementia:
I initially purchased a Simple Music Player, which arrived quickly and well packaged
Later on, I was trying to obtain a spare part for this item and after a short period of confusion, it became...
Read more
Product reviews
Date of purchase: 24/08/2017
0
Share
VC
Verified Customer
8 years ago
What Verified Customer said about Live Better With Dementia:
I made a mistake in the ordering and the response was immediate and helpful. The product when received was of high quality and enthusiastically appreciated by my elderly father
Product reviews
Date of purchase: 28/11/2016
0
Share
VC
Verified Customer
Tonbridge
8 years ago
What Verified Customer said about Live Better With Dementia:
It. Has made a difference in purchasing the Dayy Date and Time clock as my Husband was getting confused as to particurly time of day. Also. I picked up your book from lloyds pharmacy with the voucher...
Read more
Product reviews
Date of purchase: 21/09/2017
0
Share
VC
Verified Customer
woodford green
8 years ago
What Verified Customer said about Live Better With Dementia:
This is my second purchase from Unforgettable and like the electronic tablet dispenser it is proving invaluable in trying to help my mum deal with her everyday life in her own home. The products...
Read more
Product reviews
Date of purchase: 27/09/2017
0
Share
VC
Verified Customer
8 years ago
What Verified Customer said about Live Better With Dementia:
By listening to customer feedback and not replying with platitudes and indifference
Charlie
Live Better With Dementia
8 years ago
Dear Louise, I am sorry that we had handled the situation poorly when it was first reported to us. We had been made aware, only moments earlier, of the error with the printing, but did not convey this in a clear manner, we certainly would not have sent out the goods, should have known it had any errors. We have learnt from this situation, and whilst we hope nothing like this will occur again, we would offer to replace it free of charge or discount the item, should it occur.
Product reviews
Charlie
Live Better With Dementia
8 years ago
Dear Louise, I am sorry that we handled this situation poorly when it was first reported to us. We had been made aware, only moments earlier, of the error with the printing, but did not convey this in a clear manner, we certainly would not have sent out the goods, should we have known it had any errors. We have learnt from this situation, and whilst we hope nothing like this will occur again, we would offer to replace it free of charge or discount the item, should it occur.
Charlie
Live Better With Dementia
8 years ago
Dear Louise, thank you for your feedback. The object locator is one of our best-selling products, however, based on feedback from customers like yourself, we are working to find alternatives, with louder alarms so that we can have a range of option, with varying volume settings. Thank you again for taking the time to give us your feedback, it is the best way that we can learn, and improve our products so we do truly appreciate it.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.