Items bought for Xmas presents and arrived promptly and in good order
Date of purchase: 11/12/2019
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Trusted Customer
6 years ago
The delivery was first class nd the product was easy to set up and start to function.
Product reviews
Date of purchase: 11/12/2019
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Trusted Customer
6 years ago
I bought a day clock for my mum. She loves it and hasn't called out in the night since to find out what day it is or if it's day or night. She still gets up and is awake at night, but a lot less...
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Product reviews
Date of purchase: 12/12/2019
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Glyn Clark
6 years ago
What Glyn Clark said about Live Better With Dementia:
Soaking, on the phone for hours without getting through. Unable to setup the tracker and still have to stop my demented mother leaving the house. Not impressed at all.
Katherine
Live Better With Dementia
6 years ago
We are sorry to hear that you weren't able to get through to us. We were closed on Christmas Day, and Boxing Day which is why you weren't able to speak to anyone. If you still need some help please call us anytime between 8:00-8:00pm as we are now open until New Years Day.
Product reviews
Katherine
Live Better With Dementia
6 years ago
We are sorry to hear that you weren't able to get through to us. We were closed on Christmas Day, and Boxing Day which is why you weren't able to speak to anyone. If you still need some help please call us anytime between 8:00-8:00pm as we are now open until New Years Day.
Thanks for your feedback! We are sorry it took us a couple weeks to get through to you. Please be assured our team did attempt to get in contact a few times so we could get your order placed.
Product reviews
Date of purchase: 17/12/2019
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Chrissie Heasman
Buckinghamshire
6 years ago
What Chrissie Heasman said about Live Better With Dementia:
I have still not received my purchase it is now 24/12. I emailed on 23/12 to ask where it was but still received no reply - unimpressed. It was a Xmas present!
Katherine
Live Better With Dementia
6 years ago
Thanks for your feedback. We are sorry that this item was not in stock when you placed the order, and we were not able to despatch this to you on time. You should have received an update via email on this delay, so we do apologise if this was never received.
Product reviews
Katherine
Live Better With Dementia
6 years ago
Thanks for your feedback. We are sorry that this item was not in stock when you placed the order, and we were not able to despatch this to you on time. You should have received an update via email on this delay, so we do apologise if this was never received.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.