Thank you for your feedback! We are delighted to hear you are happy with your purchase! If you need any help in the future please do not hesitate to get in touch.
Product reviews
Katherine
Live Better With Dementia
6 years ago
Thank you for your feedback! We are delighted to hear you are happy with your purchase! If you need any help in the future please do not hesitate to get in touch.
Prompt and efficient service. Lovely sound. Hard to adjust the volume. We would like it to be quieter but cannot seem to get it low enough for gentle background noise.
Product reviews
Date of purchase: 22/11/2019
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MW
Maggie Wingate
6 years ago
What Maggie Wingate said about Live Better With Dementia:
Yes don't use Hermes. Paid extra for fast tracked delivery on 26th December. Still waiting. Hermes cannot find us and won't ring for directions
Your staff say contact Hermes. Absolute nightmare....
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Katherine
Live Better With Dementia
6 years ago
Thanks for your feedback! We are sorry for the disappointment caused by the courier service. We are pleased that our team were able to resolve this for your yesterday and arrange a delivery to a new address, where there isn't restricted access. We hope this arrives with you very soon!
CJ
Christine Jones
6 years ago
Thanks to Rhiannon. Parcel finally arrived. Hermes still rubbish - trying to deliver office address evening and weekend!
Katherine
Live Better With Dementia
6 years ago
We are glad to hear this! If you need anything in the future please do not hesitate to get in touch.
I ordered a puzzle on 16 December and paid extra to have it delivered in 4 days in order that I had it for Chrstmas. It did not arrive and I rang on 30 December and was told it must have got lost in...
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Katherine
Live Better With Dementia
6 years ago
Thanks for your feedback! We are glad to see that our team has been in contact with you and restored your faith in us. We are so glad that your mother enjoyed the puzzle. Please do not hesitate to get in touch if you have any future enquiries.
Date of purchase: 16/12/2019
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Trusted Customer
6 years ago
easy to order excellent products and any problems dealt with no hasstles
Disappointing that an order was accepted only to be informed some time after that neither item was available.
Order had to be cancelled and I must re-order we the items are back in stock as they...
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Katherine
Live Better With Dementia
6 years ago
Thanks for your feedback. We are so sorry for the disappointment caused. Please be assured this will be internally investigated as you should have been notified much sooner of the stock availability.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.