I ordered two items, one never arrived. I had to ring the company twice and email three times before the problem was resolved. The number on the website only takes you through to the orderline who...
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Katherine
Live Better With Cancer
6 years ago
Thanks for your feedback. We are so sorry for the delays in getting through to our team. We were experiencing extremely high volumes last week, so it has taken us a little longer than expected to get back to everyone. Please be assured our team are working their level best to get up to date this week and if you have any outstanding enquiry this will be resolved asap.
Product reviews
Katherine
Live Better With Cancer
6 years ago
Thanks for the feedback! This is great to hear. Please be assured your feedback has been passed on internally.
Horrid. I ordered on 10th Dec & heard from them 18th. The page I placed the order on was in US Dollars not Sterling. The page also led me to believe I was ordering in the United States. I have no...
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Katherine
Live Better With Cancer
6 years ago
Thanks for your feedback. We are so sorry the website was confusing. At the very bottom of the page you can toggle between countries and update to the currency you need to see. It sounds like you may have had a browser issue where it was updating you to the wrong location. If you are still awaiting your order please get in touch with your order details so we can resolve this for you.
What susan scheetz said about Live Better With Cancer:
There was an issue with the initial shipment, but customer service quickly resolved the problem and a new planner was sent immediately! Very responsive and pleased with the service and wonderful...
I ordered the Bamboo cutlery (3) sets. One of the three sets came with 2 sets of knives and no forks....I have emailed them 12/12/19 and have not heard back for advice on how to either return the...
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Katherine
Live Better With Cancer
6 years ago
Thanks for your feedback! We are sorry to hear that this item came missing some items! We can see you are in communication with our team so we hope to be able to resolve this for you very soon.
Product reviews
Date of purchase: 01/12/2019
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Trusted Customer
6 years ago
Great service
Product reviews
Katherine
Live Better With Cancer
6 years ago
Thanks so for the review! We are so happy they are comfortable, but more importantly that your wife likes the look of them! If you need any more, you know where to find us. :)
Date of purchase: 04/12/2019
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Trusted Customer
6 years ago
We had a minor difficulty with delivery of the items ordered due to the carrier used (Hermes). We are currently in the process of combining houses and 'adopting' an aged aunt who we are trying to...
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Katherine
Live Better With Cancer
6 years ago
Hi thanks so much for the review! We are sorry there was a slight problem with the delivery. But glad our packaging held up and the goods inside were exactly as expected. If you need anything in the future please do not hesitate to contact us.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.