The young man I spoke to on the phone (sorry can’t remember his name my bad)
Was extremely professional and pleasant and my renewal was cheaper than last year result in this climate!
Product reviews
Date of purchase: 26/04/2026
0
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Trusted Customer
Feefo Verified
8 days ago
Great service and nice and straight forward to get cover and renew policy. Friendly centre and reasonably priced.
Product reviews
Date of purchase: 09/05/2025
0
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GH
Graeme Hamilton
Feefo Verified
9 days ago
What Graeme Hamilton said about Lifesure:
Quick and reasonable
Product reviews
Date of purchase: 11/05/2025
0
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Trusted Customer
Feefo Verified
9 days ago
The staff are always polite, well informed and most helpful.
Any time I've needed assistance it's been there.
Product reviews
Date of purchase: 23/04/2025
0
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JI
Jill
Feefo Verified
GBR
9 days ago
What Jill said about Lifesure:
Very helpful chap
Date of purchase: 21/05/2022
0
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CA
Carlton
Feefo Verified
GBR
9 days ago
What Carlton said about Lifesure:
A great renewal quote. Clear instructions and friendly staff.
Product reviews
Date of purchase: 22/04/2025
0
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Trusted Customer
Feefo Verified
1 month ago
I renewed 10days ago you took three payments from my account and I am yet to receive a
Refund
Customer Care Champion
Lifesure
9 days ago
Good morning. Apologies for the delay in us responding. I have looked at your policy and see that you had accidentally paid for your policy 3 times. A refund of the additional money paid has been raised and refunded to you on the 20th April. I hope you are now in safe receipt of this. If you have not received this, please phone us on 01480 402460 and one of our agents can help you. Thank you for your continued custom.
Trusted Customer
9 days ago
Thank you for you reply which I guess is par for the course from complaints dept say little admit nothing
Could you please answer the following
1.you took the premium twice but said the payment had failed hence why I rang and paid
2. Why was I told twice the monies were on the way , clearly not as on my third call I was told they were not
3. I raised a complaint twice via you complaints e mail too be told “ I don’t think that gets read “
4. Why do you think it’s acceptable to wait for my monies to be returned
Lifesure is a specialist insurance broker that provides a range of leisure and everyday insurance policies covering: park homes, caravans, leisure homes, motorhomes, cars, and home insurance.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Lifesure is a specialist insurance broker that provides a range of leisure and everyday insurance policies covering: park homes, caravans, leisure homes, motorhomes, cars, and home insurance.