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Lifesure Reviews

https://www.lifesure.co.uk

EXCEPTIONAL

Service

4.8

Product

4.7

1,392

237

1,677

ratings over the past year

Displaying all 33,784 reviews

Trusted Customer

Feefo Verified

2 months ago

Great service and nice and straight forward to get cover and renew policy. Friendly centre and reasonably priced.

Product reviews

Date of purchase: 09/05/2025

Graeme Hamilton

Feefo Verified

2 months ago

What Graeme Hamilton said about Lifesure:

Quick and reasonable

Product reviews

Date of purchase: 11/05/2025

Trusted Customer

Feefo Verified

2 months ago

The staff are always polite, well informed and most helpful. Any time I've needed assistance it's been there.

Product reviews

Date of purchase: 23/04/2025

Jill

Feefo Verified

GBR

2 months ago

What Jill said about Lifesure:

Very helpful chap

Date of purchase: 21/05/2022

Carlton

Feefo Verified

GBR

2 months ago

What Carlton said about Lifesure:

A great renewal quote. Clear instructions and friendly staff.

Product reviews

Date of purchase: 22/04/2025

Trusted Customer

Feefo Verified

3 months ago

I renewed 10days ago you took three payments from my account and I am yet to receive a Refund

Customer Care Champion

Lifesure

2 months ago

Good morning. Apologies for the delay in us responding. I have looked at your policy and see that you had accidentally paid for your policy 3 times. A refund of the additional money paid has been raised and refunded to you on the 20th April. I hope you are now in safe receipt of this. If you have not received this, please phone us on 01480 402460 and one of our agents can help you. Thank you for your continued custom.

Trusted Customer

2 months ago

Thank you for you reply which I guess is par for the course from complaints dept say little admit nothing Could you please answer the following 1.you took the premium twice but said the payment had failed hence why I rang and paid 2. Why was I told twice the monies were on the way , clearly not as on my third call I was told they were not 3. I raised a complaint twice via you complaints e mail too be told “ I don’t think that gets read “ 4. Why do you think it’s acceptable to wait for my monies to be returned

Date of purchase: 31/03/2025

Trusted Customer

Feefo Verified

2 months ago

All very easy and clear

Date of purchase: 24/04/2025

Trusted Customer

Feefo Verified

2 months ago

A good price, always helpful

Product reviews

Date of purchase: 17/05/2025

John Phillip

Feefo Verified

GBR

2 months ago

What John Phillip said about Lifesure:

Very friendly and informative. Thanks. I have been a lifesure customer for many many years always looked after my insurance needs.

Product reviews

Date of purchase: 13/05/2025

Trusted Customer

Feefo Verified

2 months ago

Friendly, helpful and knowledgeable staff. Reasonably priced insurance.

Product reviews

Date of purchase: 01/05/2025

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