Would have given more stars on ratings but as I bought this on ebay and left positive feedback, I do not like companys/sellers who do not respond and do not leave buyers any feedback.
Dominik
Letterbox4you
8 years ago
Thank you for your feedback. We fully agree that it was totally not fair to expect you to leave us feedback when we have left you none. Since your message we have now implemented new process which guarantees feedback being left on the regular basis every week.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.