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Lentiamo.co.uk Reviews | Customer Service Reviews for https://www.feefo.com/reviews/lentiamo-co-uk | Feefo

Displaying all 538 reviews

Lali Kubaneishvili

3 years ago

Date of purchase: 19/04/2022

What Lali Kubaneishvili said about Lentiamo.co.uk:

These lenses are great. I recommend these lenses to everyoneю Excellent product.

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Chandrakant Tailor

3 years ago

Date of purchase: 04/04/2022

What Chandrakant Tailor said about Lentiamo.co.uk:

Great service and delivered on time

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Trusted Customer

3 years ago

Date of purchase: 12/04/2022

excellent service,

prompt service, would use them again

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Trusted Customer

3 years ago

Date of purchase: 04/04/2022

Still waiting !! To get my contacts.

Still haven’t received my contacts. Best price on the internet but not great if you don’t get the contacts in time.

Gergana

Lentiamo.co.uk

3 years ago

Dear Customer, Thank you for your feedback. We are very sorry to hear that you have not received your parcel yet. We have reviewed the tracker and your order has been marked as delivered on the 14th of April. In case it has not actually been delivered to you (due to a courier's mistake), please contact us at info@lentiamo.co.uk so we can follow up on the case. Thank you for your understanding. Kind Regards.

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Trusted Customer

3 years ago

Date of purchase: 04/04/2022

I never received lents and nobody answer my questions

Gergana

Lentiamo.co.uk

3 years ago

Dear Customer, Thank you for your feedback. First of all, I would like to apologize on the behalf of our team for not getting back to you over email. Sadly, your messages were marked by our system as spam and were never delivered to our mailbox so we could not assist you. I have looked into the case and it seems that the courier was not able to access the location thus he was not able to deliver the order. We will contact you promptly over email now, so we can offer either a refund or a redispatch of your order. Once again, we apologize for not being able to reply to your query over email. We are always available over at 0800 249 4219 to answer your questions as well. Thank you for your understanding. Kind Regards, Gergana

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Lynda Higgs

3 years ago

Date of purchase: 30/03/2022

What Lynda Higgs said about Lentiamo.co.uk:

Suerb serice

I have used Lentiamo for quite a few yars and found their service excellent.

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Kelvin Reed

3 years ago

Date of purchase: 30/03/2022

What Kelvin Reed said about Lentiamo.co.uk:

Fast service with fair pricing. A good experience.

Great website and fast service. Long dates on lenses with fair pricing. A great experience. If they had an eye care offer with say Vision Express or similar, it would be just perfect :)

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Trusted Customer

3 years ago

Date of purchase: 28/03/2022

Very prompt service and great product.

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Trusted Customer

3 years ago

Date of purchase: 28/03/2022

Delivery Was fast & website easy to use. However 2 out of 6 contact lens were ripped when I first opened the packet.

Gergana

Lentiamo.co.uk

3 years ago

Dear Customer, Thank you very much for your feedback. We are very sorry to hear that there was an issue with the lenses that you have ordered. In case of faulty lenses, please contact us at info@lentiamo.co.uk. We would be glad to assist you and report the problem to the manufacturer. Kind Regards.

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Heather rennie

3 years ago

Date of purchase: 23/03/2022

What Heather rennie said about Lentiamo.co.uk:

All round excellent quality and service

Fast delivery

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About Lentiamo.co.uk

About Lentiamo • Who drives Lentiamo • Lentiamo is the leading online optician when it comes to high-quality eyewear, fair prices and a straightforward shopping experience. Driven by an energetic team of optometrists, customer advisors and glasses enthusiasts, Lentiamo offers modern frames and high-tech lenses, designer sunglasses and contact lenses. • Which eyewear & eye care brands we trust • The growing range of cutting-edge vision aids and fashion accessories at Lentiamo comprises renowned brands such as Ray-Ban, Michael Kors, Emporio Armani, Carrera and many more. Contact lens wearers can choose from a wide range of contact lenses from eye care brands such as Acuvue, Biofinity, Lenjoy and DAILIES produced by renowned manufacturers such as Alcon, Bausch & Lomb, CooperVision and Johnson & Johnson. • How we ensure optimal shopping • You can choose between a variety of women's, men's and unisex frames, specify your desired prescription and select your preferred coating - all in four easy steps. At Lentiamo we offer excellent blue light filters, anti-reflective coatings and hydrophobic protection. All customised vision aids are manufactured in-house by professional optometrists and delivered free of charge to your home. • What you pay for modern visual aids and optometric care • As an online shop, we are able to offer you up to 50% lower prices than regular opticians. Plus, all of our spectacles, blue light glasses and shades are shipped directly to our customers’ homes with free shipping. So you only pay for real quality and a high-class finish, not for needless surcharges. • We advise you in a friendly and professional manner • For questions and requests, Lentiamo customers are supported by a large team of friendly experts who strive to provide an easy and transparent customer experience. Feel free to browse our shop and do not hesitate to contact our professionals at 0800 249 4219 or info@lentiamo.co.uk.

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+442037696134

Lentiamo s. r. o. Videnska 12, Nova Bystrice, South Bohemian, 378 33, Czech Republic