LEGOLAND Holidays is no longer an active Feefo customer
Displaying all 18,851 reviews
Trusted Customer
Feefo Verified
5 years ago
Good however a sudden increase in price within minutes
I found the booking really easy and it was really helpful for the extra add ons that will make our stay smooth however, when I first tried to pay it told me that was a issue with the website, once I...
Read more
0
Share
Trusted Customer
Feefo Verified
5 years ago
Easy to navigate the site and book.
0
Share
MB
Mr Brendon
Feefo Verified
5 years ago
What Mr Brendon said about LEGOLAND Holidays:
Additional clarity on ticket dates needed when booking package breaks
It was not clear when the park tickets were valid for when booking a package (hotel and tickets). The tickets dates were not provided during booking and only shown on the confirmation email. The...
Read more
0
Share
Trusted Customer
Feefo Verified
5 years ago
Answered all questions - was knowledgeable and personable
0
Share
MB
Mr Bridges
Feefo Verified
5 years ago
What Mr Bridges said about LEGOLAND Holidays:
I made an error on my booking and it is almost impossible to rectify, very unclear website, I went round in circles for an hour. Hopefully somebody will. Contact me to sort this out.
1
Share
Trusted Customer
Feefo Verified
5 years ago
Reception waiting times and trouble booking an extra night
Online booking was ok but the links from
The email to add an extra night weren’t working. We had to do this at the front desk but reception was so under staffed. I waited at least an hour at...
Read more
0
Share
Trusted Customer
Feefo Verified
5 years ago
Easy to book onlin
Easy to use online service. Giving all available options. All the rooms showed pictures and what is included in the booking. The confirmation email included extra information on arrival and checkout...
Read more
0
Share
MM
Mr Marley
Feefo Verified
5 years ago
What Mr Marley said about LEGOLAND Holidays:
Really difficult to cancel booking, even after paying £20 cancellation fee.
I needed to change booking from 14th to 7th November. Had taken out cancellation insurance. Have now made booking on 7th, but finding it impossible to cancel 14th to get card refunded, as phone lines...
Read more
0
Share
MR
Mr Rees
Feefo Verified
Ystrad Mynach
5 years ago
What Mr Rees said about LEGOLAND Holidays:
All members of staff that I have dealt with have been very helpful.
Due to COV-ID lockdown restrictions I have had to re-book our stay on 2 different occasions - all staff that I have spoken to have been very helpful indeed. Thank you and hope we can make the...
Read more
0
Share
Trusted Customer
Feefo Verified
5 years ago
Good but need more information in the package
Although it was easy to book, there was information missing in the description of hte package. I had to contact Customer Service to confirm that, as a Passholder (and guest of the hotel), I did NOT...
LEGOLAND® Holidays is the official short breaks provider for the LEGOLAND Windsor Resort; packages include Theme Park tickets, an overnight stay at the LEGOLAND Resort Hotel or family-friendly hotels close to the Park and your 2nd Day FREE.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
LEGOLAND® Holidays is the official short breaks provider for the LEGOLAND Windsor Resort; packages include Theme Park tickets, an overnight stay at the LEGOLAND Resort Hotel or family-friendly hotels close to the Park and your 2nd Day FREE.
