LEGOLAND Holidays is no longer an active Feefo customer
Displaying all 18,851 reviews
Trusted Customer
Feefo Verified
7 years ago
Booking by phone - Excellent. Booking online - confusing.
Excellent customer service on the phone. Difficult to select what you want when booking online.
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Trusted Customer
Feefo Verified
7 years ago
Easy, quick and informative
Easy to use and navigate.
Booked online, was quick and easy.
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TC
Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about LEGOLAND Holidays:
Friendly, experienced and welcoming
Personal experience with the destination and gave me tips of what are good offers, friendly and welcoming approach. Answered all my questions about my booking.
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Trusted Customer
Feefo Verified
7 years ago
Simple
Simple and clear website. All options shown clearly
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Trusted Customer
Feefo Verified
7 years ago
Small things make a big difference.
Unfortunately the team have been unable to email through confirmation of my booking, despite several attempts to 2 email addresses. Despite spending over £600 on my one night break (!) they would...
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Trusted Customer
Feefo Verified
7 years ago
Easy to book.
I found the booking straight forward and easy. Everything is well explained. This allows you to have peace of mind and relax looking forward to your trip with ease.
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Trusted Customer
Feefo Verified
Sheffield
7 years ago
What Trusted Customer said about LEGOLAND Holidays:
Booking was easy
I only put 4 as the add ons aren't explained. I wanted to get the birthday bundle for my son but because I couldn't find anything anywhere that told me what it consisted of I've not booked it
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Trusted Customer
Feefo Verified
7 years ago
Helpful customer service
Izzy was friendly and knowledgeable and went to find out thins she didn’t know. I felt much more secure in my choices than if I had booked online.
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Trusted Customer
Feefo Verified
Dublin
7 years ago
What Trusted Customer said about LEGOLAND Holidays:
Helpful Customer Booking Line
The lady Carrie that I spoke to was more than helpful and answered any questions I had. Was a pleasure to deal with.
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about LEGOLAND Holidays:
Food was below average
The hotels main restaurant was shut, this meant we had to eat in the bar restaurant and the staff couldn't cope. Waited nearly 2hrs for our main meals, only to turn it away, as it was not fit to eat.
LEGOLAND® Holidays is the official short breaks provider for the LEGOLAND Windsor Resort; packages include Theme Park tickets, an overnight stay at the LEGOLAND Resort Hotel or family-friendly hotels close to the Park and your 2nd Day FREE.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
LEGOLAND® Holidays is the official short breaks provider for the LEGOLAND Windsor Resort; packages include Theme Park tickets, an overnight stay at the LEGOLAND Resort Hotel or family-friendly hotels close to the Park and your 2nd Day FREE.