LEGOLAND Holidays is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
BRIDGEND
6 years ago
What Trusted Customer said about LEGOLAND Holidays:
Poor booking experience, I just hope the visit is better
Really difficult to contact anyone at the hotel , links to the restaurant were not working. Rang numbers that simply werent answered despite following the instructions given. This is an expensive...
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about LEGOLAND Holidays:
Easy to book online
Very easy to use website. No complaints
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Trusted Customer
Feefo Verified
6 years ago
Easy to book and Tom was extremely helpful
Tom in VIP was very helpful
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about LEGOLAND Holidays:
Wont bother again
Let start from the beginning. I was emailed regarding the swimming pool slot and was made aware that the swimming pool will be open from 10:00 – 14:00 and was kindly asked to book a new time. I...
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Trusted Customer
Feefo Verified
Poole
6 years ago
What Trusted Customer said about LEGOLAND Holidays:
think that the booking service on line may have been improved this year
easy to book
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Trusted Customer
Feefo Verified
Norwich
6 years ago
What Trusted Customer said about LEGOLAND Holidays:
Issues with payment system and annual pass booking discount
The customer representative I spoke to was very polite, friendly and helpful. Unfortunately there was a system error processing my card payment through the system requiring me to enter the payment...
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Trusted Customer
Feefo Verified
6 years ago
Be careful
When booking a short break in there hotel, be told that the park itself is closed and not afterwards in the booking confirmation under “additional information”
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about LEGOLAND Holidays:
Excellent customer service
Absolutely brilliant. The lady I dealt with Jo I think she said her name was, was so helpful and kind. Ran through everything we needed to know before our stay.
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Trusted Customer
Feefo Verified
6 years ago
Booking the hotel was easy but the restaurant was fully booked
Booking the hotel was easy but even though I could pay for a meal as an extra the restaurant was already fully booked
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about LEGOLAND Holidays:
Website froze several times & no telephone service in operation
Improved website and telephone booking function. Unavailable on several occasions. Filled in contact form, but no reply, and had to rely on perseverance to repetitively check.
LEGOLAND® Holidays is the official short breaks provider for the LEGOLAND Windsor Resort; packages include Theme Park tickets, an overnight stay at the LEGOLAND Resort Hotel or family-friendly hotels close to the Park and your 2nd Day FREE.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
LEGOLAND® Holidays is the official short breaks provider for the LEGOLAND Windsor Resort; packages include Theme Park tickets, an overnight stay at the LEGOLAND Resort Hotel or family-friendly hotels close to the Park and your 2nd Day FREE.
