LEGOLAND Holidays is no longer an active Feefo customer
Displaying all 18,851 reviews
Trusted Customer
Feefo Verified
10 years ago
Windsor resort Hotel
The web sight was unable to accept a booking for hotel plus dinner so I had to phone in. Kim was brilliant and made the booking hassle free.
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Trusted Customer
Feefo Verified
10 years ago
Legorific!!!!
Super easy to book. Great place to go. Amazing experience
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Trusted Customer
Feefo Verified
10 years ago
Xmas present
Booked under purchasers name when the holiday was a present for other members of the family no problem to change name very helpful and cheerful
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Trusted Customer
Feefo Verified
10 years ago
Unable to use credit card
In general the website is easy to use, however I tried to make my booking 5 times yesterday using two different credit cards - as you can imagine, having to pay on a debit card this close to...
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Customer Care
LEGOLAND Holidays
10 years ago
Hi,
thanks for your review.
I'm sorry to hear you experienced difficulties online which resulted in your poor rating.
Do be assured this has been passed onto our Web team to monitor any card processing issues.
Thanks again and kind regards
Natalie
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Trusted Customer
Feefo Verified
10 years ago
excellent
Super easy excellent
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TC
Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about LEGOLAND Holidays:
Excited
Good, I found it difficult to find just ticket prices at first without the hotels but got there in the end.
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TC
Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about LEGOLAND Holidays:
Easy to book but can't print documents
Easy to book but the computer says "bad parameters" so can't print documents. I need to ring the 0800 number to get the documents sent to me which is a bit annoying. Also I suppose I should wait to...
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Trusted Customer
Feefo Verified
10 years ago
Legoland
Pleased with service a query I had was dealt with very quickly.
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about LEGOLAND Holidays:
Excellent experience
Your rep was helpful, friendly, demonstrated empathy
Very impressed by the experience and she proactively chased up to ensure I had a great experience
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Trusted Customer
Feefo Verified
10 years ago
very helpful
very helpful staff, this is a gift so hope all goes to plan, had many a happy day at LEGOLAND in the early days so there is no reason why it should not be even better, with all the changes.
LEGOLAND® Holidays is the official short breaks provider for the LEGOLAND Windsor Resort; packages include Theme Park tickets, an overnight stay at the LEGOLAND Resort Hotel or family-friendly hotels close to the Park and your 2nd Day FREE.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
LEGOLAND® Holidays is the official short breaks provider for the LEGOLAND Windsor Resort; packages include Theme Park tickets, an overnight stay at the LEGOLAND Resort Hotel or family-friendly hotels close to the Park and your 2nd Day FREE.
