LEGOLAND Holidays is no longer an active Feefo customer
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Trusted Customer
Feefo Verified
6 years ago
Good experience
Easy to use booking service but it would be more reassuring to have tickets for both days at Legoland, rather than just the first.
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Trusted Customer
Feefo Verified
6 years ago
It was not clear on the booking system that the park was actually closed for one of the days I had booked. I was charged a cancellation fee to simply amend it to the previous day. Unacceptably bad...
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Trusted Customer
Feefo Verified
6 years ago
Easy to book, and good information available
Easy to book, fair pricing, and good information on options available. My only suggestion would be to be to have a shortlist function for when choosing a hotel, or be able to filter out hotels by...
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Trusted Customer
Feefo Verified
Cardiff
6 years ago
What Trusted Customer said about LEGOLAND Holidays:
Courteous and Professional Service
The lady I dealt with, Sally, was extremely helpful, courteous and understanding of our needs. Sally also called me back after our initial call meant I needed to find out more information before...
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about LEGOLAND Holidays:
Excellent customer service!
We needed to change our booking so rang for help and Emily was absolutely brilliant, friendly helpful, and even managed to save us money...thank you so much!
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Trusted Customer
Feefo Verified
6 years ago
Booking bliss! well done developers!
Excellent and clear, with plenty of detail and options.
Only tiny tiny criticism would be its 100% clear that entry to part is included as part of the "short break" just talks about free second days...
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about LEGOLAND Holidays:
Very happy
Much easier than booking in the website and the lady told us lots about the hotel, she booked us in on swimming and restaurants leaving it worry free.
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Trusted Customer
Feefo Verified
6 years ago
Facilities restricted
After choosing a room... which took a long time, but great choice of rooms!
Although the floor layout for standard and premium seem to be exactly the same and also the description so I don’t know...
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Trusted Customer
Feefo Verified
6 years ago
Straight forward booking process and offers although it wasn't until I went into the booking process that I knew for certain that booking a overnight included access to the park both on the arrival...
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Trusted Customer
Feefo Verified
6 years ago
Booked on line it was very easy and everything was explained well
LEGOLAND® Holidays is the official short breaks provider for the LEGOLAND Windsor Resort; packages include Theme Park tickets, an overnight stay at the LEGOLAND Resort Hotel or family-friendly hotels close to the Park and your 2nd Day FREE.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
LEGOLAND® Holidays is the official short breaks provider for the LEGOLAND Windsor Resort; packages include Theme Park tickets, an overnight stay at the LEGOLAND Resort Hotel or family-friendly hotels close to the Park and your 2nd Day FREE.
