LEGOLAND Holidays is no longer an active Feefo customer
Displaying all 18,851 reviews
Trusted Customer
Feefo Verified
10 years ago
Booked online as a Xmas present
Fine, no interaction as it was online, no personal service.
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Trusted Customer
Feefo Verified
10 years ago
Great place to stay but swimming system needs review
The staff were excellent, very keen to resolve any issues and very helpful. One disappointment was the swimming pool. The pool is inadequate for the demand and therefore, there is a constant waiting...
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Trusted Customer
Feefo Verified
10 years ago
Booking online
really quick and easy to book online. Look forward to our stay : )
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about LEGOLAND Holidays:
Helpful
The customer service is great!
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Trusted Customer
Feefo Verified
10 years ago
Good efficient telephone booking.
We had to make our booking by phone as we needed to link it to others going at the same time, Kim, the person booking was very efferent and fun along with it and we seem to have sorted out everything...
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about LEGOLAND Holidays:
Legoland insetday booking
Service was fine except it was a bit confusing whether we had booked one or two days at the park and which Holiday inn hotel we had booked (there are two nearby).
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Trusted Customer
Feefo Verified
10 years ago
Overall a good experience
Had an error whilst using the website which couldnt be resolved. Rang the customer services & spoke with a lovely lady called Liz. She was able to book all our trip, explained everything we needed to...
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Trusted Customer
Feefo Verified
10 years ago
Good service.
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Trusted Customer
Feefo Verified
10 years ago
What Trusted Customer said about LEGOLAND Holidays:
Nice and straight forward
So simple and straight forward to choice your package and dates.
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Trusted Customer
Feefo Verified
10 years ago
Not good enough
We had high expectations from this vacation, but were disappointed.
Restaurant was too busy to enjoy and food selection and quality was poor. check in time is too late, check out time too early....
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Customer Care
LEGOLAND Holidays
10 years ago
Hi,
Firstly its great to receive feedback as it all proves invaluable towards improving our customer experience.
Im gad to be notified by Legoland that they have directly up help your complaint.
I hope that with the outcome presented will help towards repairing your faith in us here at Legoland Holidays.
Kind Regards,
Ben
LEGOLAND® Holidays is the official short breaks provider for the LEGOLAND Windsor Resort; packages include Theme Park tickets, an overnight stay at the LEGOLAND Resort Hotel or family-friendly hotels close to the Park and your 2nd Day FREE.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
LEGOLAND® Holidays is the official short breaks provider for the LEGOLAND Windsor Resort; packages include Theme Park tickets, an overnight stay at the LEGOLAND Resort Hotel or family-friendly hotels close to the Park and your 2nd Day FREE.
