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Leasepoint Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 178 reviews

Lancastria Group

Feefo Verified

Manchester

8 years ago

What Lancastria Group said about Leasepoint:

Excellent Customer Service... as always

Very helpful service from Leasepoint. There were delays from the manufacturer for the vehicle which were out of their control but they kept me informed throughout.

Roger

Leasepoint

8 years ago

This is brilliant, thanks very much for the feedback!. It can be problematic when manufacturers present delayed production times, though we do ensure our customers are well informed, so we are glad you found our service good in this respect. We really appreciate your response, and hope to assist again soon.

Date of purchase: 23/05/2018

Clarence IT Consulting LTD

Feefo Verified

8 years ago

What Clarence IT Consulting LTD said about Leasepoint:

Very efficient

I would definitely use Leasepoint again. Very good at communicating with me to keep me appraised of dates / times etc

Roger

Leasepoint

8 years ago

Thank you for the positive feedback, and we are pleased you are happy with your car, and our service.

Date of purchase: 09/05/2018

Trusted Customer

Feefo Verified

8 years ago

Happy to use them again and would recommend them. Bit of unnecessary toing and froing on paperwork, but otherwise all good. The car arrived with no floor mats??

Roger

Leasepoint

8 years ago

Thanks for the feedback, and we value any opportunities to find improvements with our admin process. On review, there was a need for your paperwork to be completed twice, however this was owing to the changes with road fund licence on April 1st which caused a change to the price of the car and necessiated new documents to be completed, as the first set were completed before the release of new road tax rates by the DVLA. Also, carpet mats were supplied and were in the boot of the car.

We are glad you would recommend us, and we hope to be of assistance to you again. Just let us know if we can assist at any point during the lease, and thanks again for using Leasepoint.

Date of purchase: 26/04/2018

City Tool Hire

Feefo Verified

8 years ago

What City Tool Hire said about Leasepoint:

Excellent as always

Roger

Leasepoint

8 years ago

Thanks Lionel, much appreciated!

Date of purchase: 15/04/2018

Dolphin Soultions

Feefo Verified

8 years ago

What Dolphin Soultions said about Leasepoint:

GREAT SERVICE

Roger

Leasepoint

8 years ago

Excellent, thanks for your business Louise!.

Date of purchase: 15/04/2018

Trusted Customer

Feefo Verified

8 years ago

Reliable supplier of vehicles

very helpful in sourcing the right vehicle, at a competitive price - we will use them again for sure with our small fleet.

Roger

Leasepoint

8 years ago

Brilliant, thanks Bertie - This is great news, we look forward to helping as and when next required. Enjoy the car, it was a cracking deal!

Date of purchase: 26/03/2018

Trusted Customer

Feefo Verified

8 years ago

Good service, yes I'd use them again.

Roger

Leasepoint

8 years ago

Thanks for your review, and if we can assist during the lease just let us know. We hope you enjoy the car.

Date of purchase: 26/03/2018

Dolphin Solutions LTD

Feefo Verified

8 years ago

What Dolphin Solutions LTD said about Leasepoint:

Excellent service - always helpful

Roger

Leasepoint

8 years ago

This is great to hear, thank you very much for your business, and we hope to asisst again soon.

Date of purchase: 25/03/2018

Dale Stone

Feefo Verified

8 years ago

What Dale Stone said about Leasepoint:

V helpful

V helpful - do all they can

Roger

Leasepoint

8 years ago

Thanks for the positive review Dale, much appreciated. We hope the car runs well, and let us know if we can assist during the lease. We'll be back in touch to check on your mileage against contract during the lease, and then in good time ahead of the expiry too.

Date of purchase: 26/03/2018

Trusted Customer

Feefo Verified

8 years ago

Great customer service. All aspects from quoting to delivery where attended to promptly, was kept informed throughout the process and everything happened when they said it would happen. Upfront,...

Roger

Leasepoint

8 years ago

This is excellent to hear Murray, thank you very much. We are genuinely service orientated so it is great to hear such feedback. We look forward to assisting you again soon, and thank you for your business

Date of purchase: 25/03/2018

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