Everything was excellent except the initiation period at the base (Narbonne). There were too many boats going off at the same time for the staff to handle properly. As a result, we waited for about 4...
It was very hard to get questions to basic information. The paperwork seemed to ask the same questions on multiple forms. Once we arrived, they asked us to fill out the information again.
The...
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The Le Boat Team
Le Boat
8 years ago
Dennis, thank you for your feedback and taking the time to post your comments. We are very sorry to read that you experienced some problems during your cruise. We are happy you are thinking about doing this trip again and hope to welcome you back onboard with Le Boat soon.
Water pressure pump was not working when we check in. The steering failed due to loss of fluid. It required a liter of fuel. The hot water heater failed the last day of the contract
The Le Boat Team
Le Boat
8 years ago
Bill, thank you for your time and feedback. We are very sorry to learn of the problems you experienced. Your feedback is very important to us and we value your opinions.
The boat had minor leaks, but the staff was very helpful.
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Trusted Customer
8 years ago
Date of purchase: 27/06/2016
The online salesperson was really nice and helpful, she did a great job helping us book our reservation. The staff at the Messac base, however, were not that welcoming. They spoke bad English and...
We were caught with others in the most unusual floods in this area for sometime. The manager of the Migennes base was very helpful in trying to find us an alternative route that was not flooded out...
This is one of my best trips to France.
Bring food only for one of each meal. There are plenty of restaurants and grocers.
The WIFI on board did not work well. An International Data Roaming package...
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The Le Boat Team
Le Boat
8 years ago
Great tips, Gary! We greatly appreciate your feedback and hope to see you again soon.
The people I interacted with were friendly and competent. The materials were clear and descriptive.
However, the staff at Benson, although friendly, were somewhat unhelpful when the river became to...
Discover the beauty of Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and what's even better is there is no experience needed to go on a Le Boat holiday.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Discover the beauty of Europe’s lakes, rivers, and canals, their surrounding villages and countryside - all from the unique perspective of your private sundeck. Boating is a wonderful way to relax and enjoy quality time with family and friends and what's even better is there is no experience needed to go on a Le Boat holiday.