good communication right from the start, clear and precise documentation of confirmation of order, despatch and final invoice. Excellent customer service in my book
Product reviews
Date of purchase: 03/04/2026
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Liam Dunnett
Feefo Verified
GBR
28 days ago
What Liam Dunnett said about Lawson HIS Ltd:
Promptly dealt with & shipped. Not such a good experience with FedEx though. Maybe look at other couriers, like DPD or Amazon Logistics....
Lawson's is a superb tool company. I bought a Makita router from them but wanted a straight edge guide fence. I called them to make sure it would fit. Had a great support guy on the phone who...
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Product reviews
Date of purchase: 24/03/2026
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Trusted Customer
Feefo Verified
29 days ago
Promised next day delivery but it took 3 days. Not open on a Saturday to help. Emailed to apologise once prompted and refunded the next day delivery charge.
I had an expected delivery date and they kept me fully informed at all stages as there was a delay but as they kept me fully informed, I am very happy with the service.
We are a family owned UK company established in 1840 and certified to the ISO9001:2015 international standard of quality. Everything we sell is manufactured for the UK and carries CE approvals where required. Customers are assured of safe & secure shopping.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are a family owned UK company established in 1840 and certified to the ISO9001:2015 international standard of quality. Everything we sell is manufactured for the UK and carries CE approvals where required. Customers are assured of safe & secure shopping.