How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Laptops Direct Reviews

http://www.laptopsdirect.co.uk/

EXCELLENT

67%

service satisfaction

89%

delivery satisfaction

89%

recommends

Service

4.5

Product

4.6

922

126

1,199

ratings over the past year

1,197 out of 92,719 reviews

Past year

Robert Turnbull

Feefo Verified

Ludgershall

8 months ago

Satisfied with delivery

Recommends

What Robert Turnbull said about Laptops Direct:

Excellent service. The website was easy to use and they provided the best price. Was given stock updates and the monitor arrived very quickly.

Product reviews

Date of purchase: 12/08/2025

Trusted Customer

Feefo Verified

8 months ago

Dissatisfied with service

Satisfied with delivery

Does not recommend

Product reviews

Date of purchase: 02/08/2025

Trusted Customer

Feefo Verified

8 months ago

Satisfied with delivery

Recommends

What Trusted Customer said about Laptops Direct:

Easy transaction, prompt and fast delivery, Philips packaging superb. Can't ask for more.

Date of purchase: 07/08/2025

Trusted Customer

Feefo Verified

winchester

8 months ago

Satisfied with service

Dissatisfied with delivery

Does not recommend

What Trusted Customer said about Laptops Direct:

Preregisterd Iphone 16e sold as new, it is a recon. replacement phone was the same, had been used already. Both had telephone numbers already on them, and both had already started the Apple...

Date of purchase: 07/08/2025

Trusted Customer

Feefo Verified

8 months ago

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 11/08/2025

Trusted Customer

Feefo Verified

8 months ago

Satisfied with service

Satisfied with delivery

Recommends

Date of purchase: 11/08/2025

Trusted Customer

Feefo Verified

8 months ago

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 29/07/2025

Trusted Customer

Feefo Verified

Nottingham

8 months ago

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 07/08/2025

Trusted Customer

Feefo Verified

8 months ago

Satisfied with delivery

Recommends

Excellent and efficient service. I have no complaints whatsoever.

Product reviews

Date of purchase: 04/08/2025

BrianC

Feefo Verified

Bampton

8 months ago

Satisfied with delivery

Recommends

What BrianC said about Laptops Direct:

The phone arrived very quickly and was at an excellent price compared to other retailers. Very satisfied.

Product reviews

Date of purchase: 06/08/2025

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Laptops Direct Reviews

RF2.4G Air mouse+ IR learning remote Total 53 keysView product website

Samsung Galaxy A56 Awesome Pink 6.7 256GB 5G Unlocked & SIM Free SmartphoneView product website

ViewSonic VA3820C 38 IPS WQHD Curved USB-C MonitorView product website

AOC G2 CU34G2XP 34 VA WQHD 180Hz 1ms UltraWide Curved Gaming MonitorView product websiteGood product should of been remote

AOC G2 CU34G2XP 34 VA WQHD 180Hz 1ms UltraWide Curved Gaming MonitorView product website

CHARGE-iT Foldable 38W Dual Mains Charger - WhiteView product websiteExcellent fast charger which met all my expectations. Gets a little warm but am told that is normal.

Google Pixel 9 Obsidian 6.3 128GB 5G Unlocked & SIM Free SmartphoneView product websiteThis is a very good phone with excellent features. There are many helpful hints on installation, configuration and usage. Not had phone long enough to explore all the features in greater depth.

Google Pixel 9a Obsidian 6.3 128GB 5G Unlocked & SIM Free SmartphoneView product websiteIt seems to have a lot of features. I'm still getting to grips with it but happy so far.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?