How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Laptops Direct Reviews

http://www.laptopsdirect.co.uk/

EXCELLENT

62%

service satisfaction

88%

delivery satisfaction

88%

recommends

Service

4.4

Product

4.6

876

111

105

1,146

ratings over the past year

92,865 out of 92,863 reviews

Trusted Customer

Feefo Verified

Roscommon Ireland

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 03/12/2009

Trusted Customer

Feefo Verified

Poole, Dorset

16 years ago

Overall Dissatisfied

Satisfied with delivery

Does not recommend

What Trusted Customer said about Laptops Direct:

Laptops Direct use an online contact form for queries / returns etc but the customer…

Laptops Direct use an online contact form for queries / returns etc but the customer has no way of knowing if the message was sent sucessfully or not. This is because it does not generate an...

Product reviews

Date of purchase: 30/11/2009

Trusted Customer

Feefo Verified

Ireland

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 16/12/2009

Trusted Customer

Feefo Verified

Carmarthen

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 14/12/2009

Trusted Customer

Feefo Verified

Jersey

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Laptops Direct:

Very good service,would come back again!

Product reviews

Date of purchase: 30/11/2009

Trusted Customer

Feefo Verified

Hartlepool

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 13/11/2009

Trusted Customer

Feefo Verified

Llangadog

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Laptops Direct:

Delivery times are amazing. All my purchases of Laptops have always arrived the day after…

Delivery times are amazing. All my purchases of Laptops have always arrived the day after ordering.

Product reviews

Date of purchase: 11/12/2009

Trusted Customer

Feefo Verified

London

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 15/12/2009

Trusted Customer

Feefo Verified

Cork

16 years ago

Overall Dissatisfied

Dissatisfied with delivery

Recommends

Product reviews

Date of purchase: 05/12/2009

Trusted Customer

Feefo Verified

Carlow

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Laptops Direct:

anyone purchasing this laptop should upgrade the hdd immediately

Product reviews

Date of purchase: 03/12/2009

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Laptops Direct Reviews

Samsung NC10 Netbook in BlackView product website

Sony VAIO NW20EF/P Windows 7 Laptop in PinkView product websiteGood Points: Beautiful screen, good build quality, 2 year manufacturer's guarantee, reasonal specification. Improvement Points: Sony's own software e.g. Musicmatch = rubbish, slow registration...Read more

Vax Fontana Slip Blk/Org 13.5InchView product websiteImprovement Points: It was too small for the laptop.

ViewSonic VG2230wm - LCD display - TFT - 22 InchView product websiteGood Points: Good looking, sturdy and does the job I require. Improvement Points: Speakers a bit weak. On screen menu (and control of it) takes a bit of getting used to.

Sony VAIO NW20EF/P Windows 7 Laptop in PinkView product websiteGood Points: All good Improvement Points: No bad points

ASUS EeePc 1005HA SeaShell in Black - 8 Hours Battery LifeView product websiteGood Points: light , slim , great battery life Improvement Points: no case with it unless seperate purchase at additional cost

HP Compaq Presario CQ71-312SA LaptopView product websiteGood Points: Nice solid design, looks good. It runs all my applications with ease. The display is excellent for watching movies/DVDs. Plenty of Hard Drive space and backed by the generous 4Gb Memory...Read more

HP Compaq Presario CQ71-312SA LaptopView product website

Toshiba NB200-11L NetbookView product websiteGood Points: small, light, great battery, does exactly what it says on the tin! Improvement Points: Speakers pretty poor

Acer Aspire 5940G Core i7 LaptopView product websiteGood Points: stylish and very well designed. i like the back-lit keyboard and the multi touch pad. the core i7 is fantastic. Improvement Points: the hard drive is by far the slowest component and...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?