How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Laptops Direct Reviews

http://www.laptopsdirect.co.uk/

EXCELLENT

62%

service satisfaction

88%

delivery satisfaction

88%

recommends

Service

4.4

Product

4.6

878

112

106

1,151

ratings over the past year

Displaying all 92,868 reviews

Trusted Customer

Feefo Verified

16 years ago

Overall Dissatisfied

Dissatisfied with delivery

Does not recommend

It is a great product but it didn't arive on the date and i rung…

It is a great product but it didn't arive on the date and i rung the customer services number once and it tolded me to e-mail them! what was the point....

Product reviews

Date of purchase: 08/01/2010

Trusted Customer

Feefo Verified

Derby

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 04/01/2010

Trusted Customer

Feefo Verified

London

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 17/11/2009

Trusted Customer

Feefo Verified

Market Rasen

16 years ago

Overall Dissatisfied

Dissatisfied with delivery

Does not recommend

What Trusted Customer said about Laptops Direct:

Great laptop, however delivered a day late. was refused a full refund for delivery. I…

Great laptop, however delivered a day late. was refused a full refund for delivery. I then found that the video memory was DDR2 and not GDDR3 as advertised on the website. While trying to get...

Product reviews

Date of purchase: 29/12/2009

Trusted Customer

Feefo Verified

London

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Laptops Direct:

excellent service

Product reviews

Date of purchase: 04/01/2010

Trusted Customer

Feefo Verified

Dublin, Ireland

16 years ago

Overall Dissatisfied

Dissatisfied with delivery

Does not recommend

What Trusted Customer said about Laptops Direct:

this model was advertised with a 5-in-1 card reader however it turns out the website…

this model was advertised with a 5-in-1 card reader however it turns out the website was showing the previous model data which did... tried to use the automated support system but got no response...

Product reviews

Date of purchase: 16/12/2009

Trusted Customer

Feefo Verified

Ballina (MAYO)

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 04/12/2009

Trusted Customer

Feefo Verified

Blackpool

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 15/12/2009

Trusted Customer

Feefo Verified

Birmingham

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 07/12/2009

Trusted Customer

Feefo Verified

Birmingham

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 04/01/2010

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Laptops Direct Reviews

Asus X5DAB-SX028V Windows 7 LaptopView product websiteGood Points: Great look great feel great spec Improvement Points: Nothing bad battery life is good for a laptop with this power

HP Compaq Presario CQ61-310SA Windows7 LaptopView product website

Sony VAIO FW51MF/H Windows 7 LaptopView product websiteGood Points: Beautiful to use and in some ways superior to an Apple Macbook Pro. The keyboard is as good as the Macbook and the screen is way better. Blu Ray is a nice touch. The Macbook was lighter...Read more

Acer Aspire 8930G-664G50Mn LaptopView product websiteGood Points: The huge high res screen is fantastic. The fingerprint reader is a cool time-saving gadget once you get the hang of it. The power plug is at a 90 degree angle and so a lot more difficult...Read more

Lenovo S10-2 Netbook in BlackView product websiteGood Points: smart and light weight Improvement Points: does not run the movies smoothly

ASUS K50IN-SX149V Windows 7 LaptopView product websiteImprovement Points: no built in card reader (like on previous versions of the model)

Toshiba Satellite Pro L450D-11K Windows 7 LaptopView product websiteGood Points: The labtop is very good .Works as it should with no faults . VERY HAPPY WITH IT Improvement Points: No bad points AS YET

Sony VAIO Plus 3 Year Extended WarrantyView product websiteGood Points: Complete piece of mind for 3 years, especially as far as the screen is concerened

Lenovo S12 Netbook in BlackView product websiteGood Points: Normal size keyboard. Improvement Points: Power socket on side rather than back.

Fujitsu AMILO Li 3710 Laptop with Windows 7View product websiteGood Points: The new Windows 7 is brilliant so much better than Vista, very easy to use and you wonder why the features on t have never been thought of before! Great in-built webcam, microphone is...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?