How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Laptops Direct Reviews

http://www.laptopsdirect.co.uk/

EXCELLENT

62%

service satisfaction

88%

delivery satisfaction

88%

recommends

Service

4.4

Product

4.6

882

112

106

1,155

ratings over the past year

Displaying all 92,872 reviews

Trusted Customer

Feefo Verified

NELSON

16 years ago

Overall Dissatisfied

Satisfied with delivery

Does not recommend

Product reviews

Date of purchase: 07/01/2010

Trusted Customer

Feefo Verified

Kenmare

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Laptops Direct:

Well done laptops direct, keep up the good work. Excellent range of goods at very…

Well done laptops direct, keep up the good work. Excellent range of goods at very competitive prices.

Product reviews

Date of purchase: 04/01/2010

Trusted Customer

Feefo Verified

Dublin

16 years ago

Overall Dissatisfied

Satisfied with delivery

Does not recommend

What Trusted Customer said about Laptops Direct:

Took 3 weeks to actually speak to customers services, first person John was nice enough…

Took 3 weeks to actually speak to customers services, first person John was nice enough but took a further week for tech support to make contact after a further call. This team could certainally do...

Product reviews

Date of purchase: 14/12/2009

Trusted Customer

Feefo Verified

16 years ago

Overall Dissatisfied

Dissatisfied with delivery

Does not recommend

Product reviews

Date of purchase: 07/12/2009

Trusted Customer

Feefo Verified

Dublin

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 12/11/2009

Trusted Customer

Feefo Verified

Bucks

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 31/12/2009

Trusted Customer

Feefo Verified

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

I have bought several times from this site and every time the service has been excellent.

Product reviews

Date of purchase: 08/01/2010

Trusted Customer

Feefo Verified

Kerry, Ireland

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 08/12/2009

Trusted Customer

Feefo Verified

Valencia

16 years ago

Overall Dissatisfied

Dissatisfied with delivery

Recommends

What Trusted Customer said about Laptops Direct:

laptop was out of stock at time of ordering and we had to keep prompting…

laptop was out of stock at time of ordering and we had to keep prompting for updates on delivery. Unlike Amazon money is taken at time of order not on despatch and we had to wait for nearly a month...

Product reviews

Date of purchase: 10/12/2009

Trusted Customer

Feefo Verified

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

I've bought twice now from Laptop Direct and haven't had a single issue.

Product reviews

Date of purchase: 16/12/2009

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Laptops Direct Reviews

Sweex 10 inch Neoprene Netbook Sleeve EclipseView product websiteGood Points: EASILY AND QUICKLY REMOVED .

Samsung R519-JA0BUK Windows 7 LaptopView product websiteGood Points: excellent ram, nice tidy laptop, very keen price Improvement Points: Have found none as yet!

Datawind Ubi-Surfer NetbookView product websiteImprovement Points: Could not connect to internet dispite having good experience with this also tech support could not get me connected either, bought this as a xmas present really disppointed wityh...Read more

Toshiba Satellite Pro T130-14Q Windows 7 LaptopView product websiteGood Points: Good battery life. Improvement Points: Poor build quality. Screen plastic not aligned correctly around the LED. Sent back for repair, but returned not fixed. Battery rattles in is...Read more

ASUS EeePc 1005HA SeaShell in White - 10 Hour Battery LifeView product websiteGood Points: Excellent battery life, good performance. Improvement Points: Screen resolution, though typical for netbooks, is too low.

Tech Air 16"-17" Laptop Backpack - RedView product websiteGood Points: lots of storage, great as there are few laptop rucksacks for a larger laptop. comfortable to wear and like that you can put a lock on the main laptop compartment Improvement Points:...Read more

HP Compaq 615 Windows 7 LaptopView product websiteGood Points: Good size and weight, good spec for the price. Excellent for small business Improvement Points: Cant see any yet.

Toshiba hard drive - 500 GB - Hi-Speed USBView product website

Samsung R519-JA08UK Windows 7 LaptopView product websiteGood Points: just plug in and go - even though we are in Spain and connected to adsl (broadband here), it just worked!. Clear screen and nice feel to keypad. Even though it was a double wammy - new...Read more

ASUS Eee PC Seashell 1005HA Netbook in White - 8 Hours Battery LifeView product websiteGood Points: Battery life is superb, Windows 7 loads very quickly which makes it ideal to use for quickly getting onto the net compared to a regular desktop / laptop Improvement Points: My wife has...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?