How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Laptops Direct Reviews

http://www.laptopsdirect.co.uk/

EXCELLENT

62%

service satisfaction

87%

delivery satisfaction

88%

recommends

Service

4.4

Product

4.6

877

111

106

1,148

ratings over the past year

Displaying all 92,884 reviews

Trusted Customer

Feefo Verified

Lancaster

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Date of purchase: 22/01/2010

Trusted Customer

Feefo Verified

woking

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Laptops Direct:

Need fast delivery on time u promised

Date of purchase: 29/01/2010

Trusted Customer

Feefo Verified

Plymouth, UK.

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 17/02/2010

Trusted Customer

Feefo Verified

dublin

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 23/02/2010

Trusted Customer

Feefo Verified

staines

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Date of purchase: 19/02/2010

Trusted Customer

Feefo Verified

Malvern

16 years ago

Overall Dissatisfied

Dissatisfied with delivery

Recommends

What Trusted Customer said about Laptops Direct:

I might buy again from this retailer, but I was incredibly irritated about having paid extra…

I might buy again from this retailer, but I was incredibly irritated about having paid extra for next day delivery and having to drive miles to pick up three days later because of snow. And you...

Product reviews

Date of purchase: 05/01/2010

Trusted Customer

Feefo Verified

Killarney

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 18/02/2010

Trusted Customer

Feefo Verified

Chichester

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

What Trusted Customer said about Laptops Direct:

Having ordered the netbook I was disturbed by website comments about poor service by the…

Having ordered the netbook I was disturbed by website comments about poor service by the supplier but this wasn't true in my case.

Product reviews

Date of purchase: 11/02/2010

Trusted Customer

Feefo Verified

tipperary irelans

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 08/12/2009

Trusted Customer

Feefo Verified

Ripon

16 years ago

Overall Dissatisfied

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 09/02/2010

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Laptops Direct Reviews

HP Compaq Presario CQ71-402SA Windows 7 LaptopView product websiteGood Points: Keys have nice positive feel, njce weight for 17", positive screen sspring..handy space on front for making small notes,Key layout and duplication very good,scroll key very handy. Wifi...Read more

HP Pavillion TM2-1010EA Touchscreen LaptopView product websiteGood Points: very good. quick. well made. screen very bright. Improvement Points: a little bit heavy for long use in tablet mode. screen is quite reflective but very good nonetheless

Sony VAIO Plus 3 Year Extended WarrantyView product websiteGood Points: Stylish. Reputable manufacturer. Solid feel and nice keyboard.

Toshiba Satellite Pro L450-13Q Windows 7 LaptopView product website

Samsung N220-JMD1UK Windows 7 Netbook In Red and BlackView product websiteGood Points: Very portable, good battery life. Improvement Points: No instruction manual, takes time to power up

Sony VAIO FW48E/H LaptopView product website

HP Pavilion dv7-3105ea Core i7 LaptopView product websiteGood Points: It is nice to use, quick to respond. Good sound and viewing abilities. Improvement Points: It is quite heavy but not really designed to be carried around very far.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?