Received a dud phone. Wrong colour to boot. Arrived 1 day late (but received partial delivery refund).
Phone dead on arrival. Returns process such a hassle and needlessly complicated. Online portal...
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Date of purchase: 31/08/2026
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Trusted Customer
Feefo Verified
28 days ago
Satisfied with service
Dissatisfied with delivery
Does not recommend
The delivery which was the DPD company claimed that I was in but I did not provide the pin number although it was definitely no one has not on my door with no photo proof that they have been the item...
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Date of purchase: 30/08/2026
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Trusted Customer
Feefo Verified
28 days ago
Satisfied with service
Dissatisfied with delivery
Recommends
It was the courier's poor service but my fault it wasn't delivered. Royal Mail did give any level of service.
Product reviews
Date of purchase: 30/08/2026
0
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Trusted Customer
Feefo Verified
28 days ago
Satisfied with delivery
Recommends
Product reviews
Date of purchase: 26/08/2026
0
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Trusted Customer
Feefo Verified
29 days ago
Satisfied with delivery
Recommends
Delivery was fast
Product reviews
Date of purchase: 12/08/2026
0
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Trusted Customer
Feefo Verified
1 month ago
Satisfied with delivery
Recommends
Product reviews
Date of purchase: 27/08/2026
0
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TC
Trusted Customer
Feefo Verified
1 month ago
Dissatisfied with service
Dissatisfied with delivery
Does not recommend
What Trusted Customer said about Laptops Direct:
customer experience was frustrating. Probably won't shop here again unless significantly cheaper
Product reviews
Date of purchase: 23/08/2026
0
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Trusted Customer
Feefo Verified
1 month ago
Dissatisfied with service
Satisfied with delivery
Does not recommend
Shoddy
Date of purchase: 02/06/2026
0
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Trusted Customer
Feefo Verified
1 month ago
Satisfied with delivery
Recommends
Very good service in terms of delivery times etc. Product as expected.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We’re passionate about what we do and it’s our mission is to bring you the best deals in the UK from all the leading brands, whilst also offering the best possible advice through our specialist trained sales team who collectively have over 100 years experience.