How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Laptops Direct Reviews

http://www.laptopsdirect.co.uk/

EXCELLENT

68%

service satisfaction

89%

delivery satisfaction

90%

recommends

Service

4.5

Product

4.6

943

126

1,218

ratings over the past year

Displaying all 92,702 reviews

Trusted Customer

Feefo Verified

26 days ago

Satisfied with delivery

Recommends

I had an email to say the was a delay in dispatching the phone from the warehouse and that I'd get an update the following day. I heard nothing more for over a week, so phoned. No explanation given,...

Product reviews

Date of purchase: 28/03/2026

Trusted Customer

Feefo Verified

26 days ago

Satisfied with delivery

Recommends

Superb.

Product reviews

Date of purchase: 23/03/2026

Trusted Customer

Feefo Verified

GBR

26 days ago

Satisfied with delivery

Recommends

Product reviews

Date of purchase: 31/03/2026

Trusted Customer

Feefo Verified

26 days ago

Satisfied with delivery

Recommends

Quick and easy to order, simple and clear comms about the order, arrived on time.

Date of purchase: 28/03/2026

Chelsea

Feefo Verified

GBR

27 days ago

Satisfied with delivery

Recommends

What Chelsea said about Laptops Direct:

Very quick delivery

Date of purchase: 31/03/2026

Trusted Customer

Feefo Verified

27 days ago

Satisfied with service

Satisfied with delivery

Recommends

All good

Product reviews

Date of purchase: 30/03/2026

Gary

Feefo Verified

GBR

27 days ago

Satisfied with delivery

Recommends

What Gary said about Laptops Direct:

Great service, i was kept informed of delivery with the tracking

Date of purchase: 30/03/2026

Trusted Customer

Feefo Verified

28 days ago

Satisfied with delivery

Recommends

Excellent service. Would use again when the need arises.

Product reviews

Date of purchase: 23/03/2026

CRHS

Feefo Verified

IMN

28 days ago

Satisfied with service

Satisfied with delivery

Recommends

What CRHS said about Laptops Direct:

We ordered an incorrect item originally and I rang to cancel this straight away, the lady confirmed that this wuold be cancelled and that the card refund would be actioned 3-5 days, this didn't...

Product reviews

Date of purchase: 30/03/2026

Ian

Feefo Verified

GBR

28 days ago

Satisfied with delivery

Recommends

What Ian said about Laptops Direct:

Amazing 👏 Super fast delivery, all packaging perfectly in tact. Very happy with my monitors

Date of purchase: 30/03/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Laptops Direct Reviews

OEM 1 Meter USB-A 2.0 to USB-C Braided Cable BlackMore reviews of this product (1)View product websiteDoes the job. Looks robust enough to last.

Lenovo IdeaPad S300 Series Intel N 4GB RAM 128GB SSD 15.6 Inch Windows 11 LaptopView product websiteFab lap top....soooo light yet screen is a decent size. Lovely keyboard. Battery lasts more than a full day when used all day. Would absolutely recommend!

Acer Extensa 15 AMD Ryzen 5 16GB RAM 512GB SSD 15.6 Inch Windows 11 Pro LaptopView product website

Lenovo ThinkCentre neo 55s G6 SFF AMD Ryzen 5 220 8GB RAM 256GB SSD Windows 11 Pro Desktop PCView product website

Lenovo ThinkCentre Intel Core 5 210H 16GB RAM 512GB SSD Windows 11 Pro Desktop PCView product website

HP 105 Wired Mouse BlackView product website

MSI Pulse 16 AI Intel Core Ultra 9 16GB RAM 1TB SSD RTX 4060 240Hz QHD 16 Inch Windows 11 Gaming LaptopView product websiteGreat little lap top

Lenovo ThinkPad X1 Carbon Core Ultra 5 16GB RAM 512GB SSD Windows 11 Pro LaptopView product websiteVery nicely made, rugged lightweight laptop with clear screen and good battery life.

Lyte Double Door 32 Metal Shelf for Laptops or Chromebook and Tablets up to 15.6 Charging TrolleyView product websiteArrived safely and well packaged to the IOM, and the cupboard seems sturdy. we will be putting laptops in soon to try this out.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?