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Laptops Direct Reviews

Rated
Excellent

72%

service satisfaction

89%

delivery satisfaction

91%

recommends

Service
4.5
/5
Product
4.6
/5

5

4

3

2

1

925

119

36

19

75

1,174

ratings over the past year

1,172 out of 93,249 reviews
Time:
Past year
GU
Gul
Wakefield
12 days ago
Date of purchase: 12/05/2025

Satisfied with delivery

Recommends

What Gul said about Laptops Direct:
Great Service! I bought a few tablets and had a smooth experience. Fast delivery, good condition, and helpful customer support. Very satisfied.
Product reviews

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CM
C Marshall
Worcester
12 days ago
Date of purchase: 08/05/2025

Satisfied with service

Satisfied with delivery

Recommends

What C Marshall said about Laptops Direct:
Great shop, arrived on time and as described. Follow up call from customer service to make sure all was ok. A+ experience.
Product reviews

0
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Trusted Customer
12 days ago
Date of purchase: 08/05/2025

Satisfied with service

Dissatisfied with delivery

Recommends

Pretty poor customer service. Didn’t understand what had happened and took a week and a half to get back to me.
Product reviews

0
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MD
Mike dawber
Gatley,Cheadle,Cheshire
12 days ago
Date of purchase: 07/05/2025

Satisfied with service

Dissatisfied with delivery

Recommends

What Mike dawber said about Laptops Direct:
It was delayed because of the shortage of upgrades in memory
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Trusted Customer
13 days ago
Date of purchase: 11/05/2025

Dissatisfied with service

Dissatisfied with delivery

Does not recommend

They said they had paid Storm Force to extent my warranty to the stated 3 years. What they didn’t tell me was this extension was only for labour.
0
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KJ
Krzysztof Jankowski
Gainsborough
13 days ago
Date of purchase: 11/05/2025

Satisfied with delivery

Recommends

What Krzysztof Jankowski said about Laptops Direct:
Everything was as expected, on time, quick delivery with updates on each stage.
Product reviews

0
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TC
Trusted Customer
13 days ago
Date of purchase: 11/05/2025

Satisfied with delivery

Recommends

What Trusted Customer said about Laptops Direct:
Good
Product reviews

0
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Trusted Customer
14 days ago
Date of purchase: 09/05/2025

Satisfied with delivery

Recommends

Product reviews

0
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MB
Mick Baker
Kent
14 days ago
Date of purchase: 10/05/2025

Dissatisfied with service

Satisfied with delivery

Recommends

What Mick Baker said about Laptops Direct:
Purchased lap top very good however trade in experience shocking
0
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Trusted Customer
14 days ago
Date of purchase: 10/05/2025

Dissatisfied with delivery

Does not recommend

0
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About Laptops Direct
We’re passionate about what we do and it’s our mission is to bring you the best deals in the UK from all the leading brands, whilst also offering the best possible advice through our specialist trained sales team who collectively have over 100 years experience.
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Trident Business Park Neptune Way, Huddersfield, HD2 1UA, United Kingdom
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Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Laptops Direct
We’re passionate about what we do and it’s our mission is to bring you the best deals in the UK from all the leading brands, whilst also offering the best possible advice through our specialist trained sales team who collectively have over 100 years experience.