Appalling customer service - accepting an order for an item that isn’t even available, then promising follow-up contact and failing to get in touch at all.
Date of purchase: 03/03/2026
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TC
Trusted Customer
Feefo Verified
1 month ago
Satisfied with service
Satisfied with delivery
Recommends
What Trusted Customer said about Laptops Direct:
needed a deal on a laptop; called them up and got one!
Date of purchase: 03/03/2026
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Monica Hughes
Feefo Verified
GBR
1 month ago
Satisfied with delivery
Recommends
What Monica Hughes said about Laptops Direct:
Brilliant
Date of purchase: 27/02/2026
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TC
Trusted Customer
Feefo Verified
1 month ago
Satisfied with delivery
Recommends
Product reviews
Date of purchase: 27/02/2026
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Trusted Customer
Feefo Verified
1 month ago
Satisfied with delivery
Recommends
Product reviews
Date of purchase: 26/02/2026
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Trusted Customer
Feefo Verified
1 month ago
Dissatisfied with service
Dissatisfied with delivery
Does not recommend
Date of purchase: 26/02/2026
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Trusted Customer
Feefo Verified
1 month ago
Satisfied with delivery
Recommends
Product reviews
Date of purchase: 02/03/2026
0
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TC
Trusted Customer
Feefo Verified
GBR
1 month ago
Satisfied with delivery
Recommends
Product reviews
Date of purchase: 22/02/2026
0
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TC
Trusted Customer
Feefo Verified
GBR
2 months ago
Satisfied with delivery
Recommends
Product reviews
Date of purchase: 27/02/2026
0
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MC
Mike Caine
Feefo Verified
GBR
2 months ago
Satisfied with delivery
Recommends
What Mike Caine said about Laptops Direct:
Brilliant service - Extremely fast delivery - well packaged .From ordering to delivering was very quick and thoroughly professional .Excellent Company .
We’re passionate about what we do and it’s our mission is to bring you the best deals in the UK from all the leading brands, whilst also offering the best possible advice through our specialist trained sales team who collectively have over 100 years experience.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We’re passionate about what we do and it’s our mission is to bring you the best deals in the UK from all the leading brands, whilst also offering the best possible advice through our specialist trained sales team who collectively have over 100 years experience.