Lanz of Salzburg is no longer an active Feefo customer
Displaying all 622 reviews
EH
Elizabeth Anne Hin
4 years ago
What Elizabeth Anne Hin said about Lanz of Salzburg:
Carefully wrapped and packaged with timely shipping. Am deeply grateful.
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Trusted Customer
4 years ago
Wish I could buy more!
The most comfortable, beautifully designed nightgown! Good for Lanz; was my go to shop in the 1960’s! I miss the dresses! Love the fleece sleepwear
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Trusted Customer
4 years ago
Long time Lanz customer
Superb product, on time delivery, great price and value
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JN
Judith Noyes
4 years ago
What Judith Noyes said about Lanz of Salzburg:
Great service.
Very well done.
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Trusted Customer
4 years ago
I wish the customer service quality matched the product quality
Excellent customer service, far above average!!
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Trusted Customer
4 years ago
Love them
Love quality
Been buying products for 20+ years
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Trusted Customer
4 years ago
Quality product and dependable service
Excellent product quality and delivery as promised. Could not have been more pleased!
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Trusted Customer
4 years ago
No reply to message about shipping cost.
I love your nightgowns and having been receiving them for Christmas since I can remember. I ordered a few earlier this season, received them, all good. Then I ordered one more for Christmas eve. The...
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Elisa Johnson
Lanz of Salzburg
4 years ago
Thank you for your feedback. We are very sorry for our delay in reply to your message. We have refunded your shipping and emailed you directly with more details on the refund. We will follow up to make sure that there is nothing further that you may need assistance with.
Trusted Customer
4 years ago
Thank you for refunding my shipping!
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Trusted Customer
4 years ago
By having a better handle on their stock. They canceled my order because they were out of stock but it took a week to notify me.
Also, could include tracking number with confirmation.
Elisa Johnson
Lanz of Salzburg
4 years ago
Thank you for your feedback. We apologize for any inconvenience this cancellation caused you. We are going to reach out directly to see how we can work with you to rectify the situation.
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Trusted Customer
4 years ago
Thanks for the easy return with no return shipping fees.
Item I ordered did not fit. I was pleasantly surprised that they paid the return shipping and gave me a full refund. Gown was beautiful but just didn't fit my wife.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
