Lanz of Salzburg is no longer an active Feefo customer
Displaying all 622 reviews
Trusted Customer
3 years ago
The outer bag had a whole in it, but the garment was fine. Haven't tried it on yet, but I think it will be fine.
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Marilyn Marwedel
3 years ago
What Marilyn Marwedel said about Lanz of Salzburg:
Okay
I have worn Lanz of Salisbury nightgowns for at least 35 years and disappointed in seeing the quality declining, both in the summer lightweight and heavier winter style. The material is a much...
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Elisa Johnson
Lanz of Salzburg
3 years ago
Thank you for your feedback. We are very sorry to hear that you are less than satisfied with the gown that you purchased. We will forward your feedback internally for further review. We will also reach out to you directly to help rectify this for you.
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Helen Betts
Washington, D.C.
3 years ago
What Helen Betts said about Lanz of Salzburg:
Great service!
The nightgown arrived in a fairly short period of time after ordering. I also appreciated that there was something included for returns if I needed to do that, which I don't.
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Waltraud Ilse Kuerschner
Taos, New Mexico USA
3 years ago
What Waltraud Ilse Kuerschner said about Lanz of Salzburg:
I am 80 and have worn theses nightgowns for 42 years. I so appreciate them!
Very prompt delivery. Items packaged well.
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Ellen Spear
Hampstead, NH
3 years ago
What Ellen Spear said about Lanz of Salzburg:
In-person help is best, when you've made a mistake in ordering
I made a mistake in my first order, cancelled it and immediately ordered the size gown I wanted, then received two gowns. When I spoke to customer service in person, they were very helpful in giving...
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Michael English
Channahon
3 years ago
What Michael English said about Lanz of Salzburg:
Loyal customer considering competitors' products.
On-line ordering should have been easy. Instead, it forced me to use "Shop Pay" rather than allowing me to make a simple credit card purchase. When my personal information was input into the system,...
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Trusted Customer
3 years ago
Arrived quickly, nice fit and minimal shrinkage once washed.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
