Lanz of Salzburg is no longer an active Feefo customer
Displaying all 622 reviews
Trusted Customer
3 years ago
5⭐️Products…5⭐️Service
I contacted Liliana(excuse if I misspelled) in Customer Service. I panicked because I waited too long to order a 3x nightgown.. she wrote me back quickly and said “NoWorries” we restock at the...
Read more
0
Share
PT
Peggy Tsutsui
3 years ago
What Peggy Tsutsui said about Lanz of Salzburg:
Article of clothing came in due time, as promised.
0
Share
DT
DANICA E TRUCHLIKOVA
Oakland California
3 years ago
What DANICA E TRUCHLIKOVA said about Lanz of Salzburg:
good product good customer service
0
Share
JA
Joanne Arbaugh
3 years ago
What Joanne Arbaugh said about Lanz of Salzburg:
They could improve service by sending the correct size ordered! I ordered a Large and received an XS - not even close. Hopefully I can get the right size the second time around.
0
Share
GC
Geraldine Covert
3 years ago
What Geraldine Covert said about Lanz of Salzburg:
Very pleased.
Fast service. Item as advertised.
0
Share
SB
Susan Bromley
3 years ago
What Susan Bromley said about Lanz of Salzburg:
Soft but too thin.
The new gown is soft and comfortable but so much thinner than the one I got a couple of years ago. I will keep it but it won't nearly bring me the warmth of the previous one. I'm disappointed at is...
Read more
0
Share
Trusted Customer
3 years ago
I requested a return and have not been processed. Nightgowns are VERY generous
Elisa Johnson
Lanz of Salzburg
3 years ago
Thank you for your feedback. We show that you initiated your exchange on 12/06, but, you have not utilized the label provided to return the item back. Once the package is in transit back to us, we will begin processing your exchange order. We will email you directly to answer any further inquiries that you have.
Trusted Customer
3 years ago
I didnot receive a return label. Please resend.
Elisa Johnson
Lanz of Salzburg
3 years ago
Thank you for letting us know. We mailed the return label out to you earlier this week and we also resent the email with the label to you. You should receive it soon.
0
Share
BA
Barbara
Chapel Hill, NC
3 years ago
What Barbara said about Lanz of Salzburg:
Great flannel nightgowns
I have been wearing Lanz of Salzburg nightgowns for decades. I love them and they last forever.
0
Share
Trusted Customer
3 years ago
Nice gown
Very nice flannel gown.
0
Share
Trusted Customer
3 years ago
Great, as always
The same great quality over the 40 years I have loved them. They are very cozy and warm. The quality of the flannel is soft and very sturdy.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
