Lanz of Salzburg is no longer an active Feefo customer
Displaying all 622 reviews
KG
K. Gosselink
NJ
2 years ago
What K. Gosselink said about Lanz of Salzburg:
Top Notch experience
Prompt response and speedy delivery combined with a high quality product. Equals 5 Stars for me.
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Trusted Customer
2 years ago
Great products and cost.
Great service. Easy to maneuver their website.
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Trusted Customer
2 years ago
Promised discounts didn't materialize
The email I received said I would get a discount or free shipping. When I actually made the purchase, neither was offered.
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Trusted Customer
2 years ago
Nightmare to return item
Wrong size and 2 instead of one. The return was a nightmarr. Return label never received, I was given the return number and directed to local ups store. They couldn’t process without scan code. Took...
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LA
Lauren Agajanian
2 years ago
What Lauren Agajanian said about Lanz of Salzburg:
Beautiful soft cozy gown with lovely pattern. Arrived very quickly.
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Trusted Customer
2 years ago
Soft and warm and arrives quickly!
The nightgown is soft and warm and higher quality than any other brand I've seen in stores. And it arrived much faster than I expected!
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Trusted Customer
2 years ago
Just what I wanted
Order arrived promptly.
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Trusted Customer
2 years ago
Not Impressed
I expected nicer packaging. Disappointed that the window for returns/exchanges is only 30 days; this was supposed to be an Xmas gift.
Elisa Johnson
Lanz of Salzburg
2 years ago
Thank you for your feedback. We're sorry to hear about your disappointment with the packaging and the window for returns/exchanges. We understand the importance of gift-giving, especially during the holiday season. The return window during this time is extended to 60 days for all items, excluding items marked as final sales. Please reach out to our customer service team, and we will do our best to assist you with any further concerns you may have.
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Trusted Customer
2 years ago
I ordered men's PG large -- i got small in the mail
I ordered men's PG large -- i got small in the mail -- now I have to bother to take them to UPS and exchange them
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
