How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Lane & Bennetts Reviews | Customer Service Reviews for https://www.feefo.com/reviews/lane-bennetts | Feefo

Displaying all 62 reviews

Trusted Customer

7 years ago

Date of purchase: 20/05/2018

What Trusted Customer said about Lane & Bennetts:

Recommended experienced local estate agents who understand the market and advised us accordingly

Lane & Bennetts

6 years ago

Thank you so much for your kind review. It was a pleasure to deal with you and we hope you are enjoying your new home. Best Regards from - The Letchworth Team

See full customer review

Trusted Customer

7 years ago

Date of purchase: 20/05/2018

What Trusted Customer said about Lane & Bennetts:

I would like to thank the team at Lane & Bennetts for all their help, advice and support during the sale of my mother’s house. I found it invaluable and would recommend them to anyone looking to sell...

Read all

See full customer review

Trusted Customer

Baldock

7 years ago

Date of purchase: 25/04/2018

What Trusted Customer said about Lane & Bennetts:

Very highly recommend

What a fantastic team they have at Lane & Bennett's. Professional, efficient, hard working and friendly from start to finish. I cannot thank them enough and would highly recommend them. Straight...

Read all

Lane & Bennetts

7 years ago

Thank you for your kind five star review! It is wonderful and reassuring to see the superb team here at Lane & Bennetts acknowledged for their hard work. We pride ourselves in sales progression from valuation all the way through to completion and it is great when this is recognised.

It was a pleasure to assist you with both your sale and your onward purchase in Baldock.

We thank you for your custom and the recommendations we have already received.

We wish you much happiness if your new home!

Kind Regards, Michael Delaney, Director.

See full customer review

Trusted Customer

7 years ago

Date of purchase: 07/03/2018

Fantastic

Excellent team. Very responsive.

Lane & Bennetts

7 years ago

Thank you for your kind words. We value your patience throughout a difficult purchase. We pride ourselves in looking after our sellers and buyers alike and it is great when my team get the recognition for their efforts in going the extra mile. We wish you and the expanding family every happiness in your new home.

Best Regards, Michael Delaney, Director

See full customer review

Trusted Customer

7 years ago

Date of purchase: 09/11/2017

Danny was great and was very helpful. We didn't have the most straightforward situation and we did feel that we had to push quite hard for communication. Communication is key, even if you tell your...

Read all

Lane & Bennetts

7 years ago

Thank you for your thorough review and for your constructive feedback. It certainly wasn't the most straightforward situation!We are pleased that you found our staff so helpful and polite. We apologise for the periods of time with no contact while waiting for news from further up the chain and we will ensure we update buyers in future with the news of 'no news'. All staff do have their own laneandbennetts email, however, due to the nature of our business with frequent appointments, if action needs to be taken, it is preferred for it to come in to a central mailbox. Your comments are appreciated and have been duly noted. We wish you much happiness in your new home.

See full customer review

Trusted Customer

7 years ago

Date of purchase: 02/11/2017

What Trusted Customer said about Lane & Bennetts:

Lane and Bennetts have been outstanding with helping us in the process of our purchase as first time buyers. We could not have asked for more from an estate agent- all of our questions and queries in...

Read all

See full customer review

Trusted Customer

7 years ago

Date of purchase: 21/09/2017

I found lane &bennette's staff very kink and very helpfullalways friendly .

Nothing was to much trouble they help my mother lnlaw to move who is 96 and my sister in law very understanding great team of staff best I've ever meet I came down to view property hey we very...

Read all

Lane & Bennetts

7 years ago

Thank you for your kind and positive review. It was a pleasure to able to help your family in this important move. For us it is always a responsibility we take both seriously and diligently.

I was glad to meet your Sister in law today, who expressed how happy they both were in their new home!

Best wishes

Michael Delaney

Director, Lane & Bennett's

See full customer review

Trusted Customer

7 years ago

Date of purchase: 10/10/2017

What Trusted Customer said about Lane & Bennetts:

Friendly and professional.

I always felt they were on the ball - nudging things along when that was needed without overdoing it. I would definitely recommend them to anyone selling property at least.

See full customer review

Trusted Customer

Letchworth

7 years ago

Date of purchase: 02/10/2017

What Trusted Customer said about Lane & Bennetts:

Professional friendly and helpful

Very professional and friendly service provided by Patricia during the first viewing of our new house and excellent customer service by Patricia and Danny during the buying process. They reacted...

Read all

Lane & Bennetts

7 years ago

Dear Mr & Mrs Bell,

Thank you so very much for your positive, and kind 5 Star review.

Excellent customer service from professional, friendly staff is central to a smooth move, so I am delighted to hear your comments about our team here in Letchworth.

Wishing you good luck and happiness in your new home!

Kind regards

Michael Delaney FNAEA

Director, Lane & Bennett's

See full customer review

Trusted Customer

Letchworth Garden City

7 years ago

Date of purchase: 15/09/2017

What Trusted Customer said about Lane & Bennetts:

A delight to deal with.

Always extremely professional, honest and attentive.

Lane & Bennetts

7 years ago

Dear Mr & Mrs Timms,

Thank you very much for your positive, and kind 5 star review. Myself & the entire team were delighted to help you find your ideal property.

Wishing you many happy years in your new home!

Best regards

Michael Delaney FNAEA

Director, Lane & Bennett's

See full customer review

Not received a review invite?

About Lane & Bennetts

If you are considering selling your home or property then let Lane & Bennett's local expertise work in your favour. We are fully committed to providing the highest quality selling service in the property market. Established in 1987, now with 10 Lane group offices in Hertfordshire, Bedfordshire & Cambridgeshire we have built up an enviable reputation of quality property professionals with a wealth of experience & knowledge.

Read all

01462 671000

31 Station Road, Letchworth Garden City, Hertfordshire, SG6 3BB, United Kingdom

Why trust Feefo reviews?

Learn more about Feefo