Land Rover Insurance & Accident Assistance is no longer an active Feefo customer
Displaying all 226 reviews
JW
John William
Feefo Verified
4 years ago
What John William said about Land Rover Insurance & Accident Assistance:
Please expedite the £250 refund. Also had to wait a month for repair.
By sending me the £250 excess refund that was promised
Customer Care
Land Rover Insurance & Accident Assistance
4 years ago
Dear John,
Thank you for making us aware of the delay. I asked our Customer Services Team to contact you directly and I understand that your excess refund has now been paid. Apologies for the delay, and I trust that this is now resolved.
JW
John William
4 years ago
No it hasn’t!
Despite your response I still have not received the refund so I would be very grateful if you could chase this up for me. The fault was your. You had attempted to input the wrong bank details!
Customer Care
Land Rover Insurance & Accident Assistance
4 years ago
Apologies John. It seems the refund had been processed but the payment hadn't reached your account. I understand we have subsequently been in touch to confirm your receipt of the refund. I hope that this is now resolved for you, and apologise that you had to chase again.
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Trusted Customer
Feefo Verified
4 years ago
Every aspect of the claim was handled very quickly and efficiently. No hesitation in recommending to other people and I intend to renew my policy with them when the time comes.
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Trusted Customer
Feefo Verified
4 years ago
Excellent Service.
Excellent service from arranging car hire to Solicitors etc. Totally recommend.
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Trusted Customer
Feefo Verified
4 years ago
Well done
Well done had silly accident you sorted it with one phone call thank you
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DA
Darren
Feefo Verified
4 years ago
What Darren said about Land Rover Insurance & Accident Assistance:
Not so smooth running
Had issues at first getting a hire replacement vehicle and being mid informed about who insured the vehicle but after that at the start found the service very good after having to extend the...
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MA
Martyn
Feefo Verified
4 years ago
What Martyn said about Land Rover Insurance & Accident Assistance:
Responded quickly and efficiently and without fuss
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BE
Bernard
Feefo Verified
Gloucestershire
4 years ago
What Bernard said about Land Rover Insurance & Accident Assistance:
Excellent support during a very trying moment
The response was positive and supportive from the start a total contradiction to the response I received from my Insurance Company despite the cut and dried fact of third party admitted liability.
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RO
Robert
Feefo Verified
4 years ago
What Robert said about Land Rover Insurance & Accident Assistance:
Ok but could have been a lot better.
The car had only sustained a broken wheel arch spat and a scraped alloy wheel. It was collected on the Wednesday as agreed but after being informed earlier in the process that it would only take...
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Trusted Customer
Feefo Verified
4 years ago
Fast and excellent service.
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DA
David
Feefo Verified
Edinburgh
4 years ago
What David said about Land Rover Insurance & Accident Assistance:
Excellent Initial Response
Excellent initial response. However let down by Landrover Parts department failure to get the relevant Parts to enable the repair to take place.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
