Land Rover Insurance & Accident Assistance is no longer an active Feefo customer
Displaying all 226 reviews
HO
Howard
Feefo Verified
Poole
6 years ago
What Howard said about Land Rover Insurance & Accident Assistance:
Poor service and not professional or courteous enough to put it right.
Huge delay in my repairs due to estimate not being accepted by underwriter. Eventually Gemma in customer service admitted there was no reason for this and was a clerical error. This resulted in my...
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Customer Care
Land Rover Insurance & Accident Assistance
6 years ago
We’re very sorry to hear about your recent experience - this isn’t our usual standard of service. I have informed our Claims Management who will look into the issues you faced to ensure this doesn’t happen again. Please accept our apologies. We would also like to offer you a free £250 Excess Return voucher upon your policy renewal, so that in the unfortunate event you have a fault incident, we will reimburse you up to the value of £250 off your policy excess. Thank you for your feedback, we are always looking for ways to improve our services.
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AM
Amna
Feefo Verified
6 years ago
What Amna said about Land Rover Insurance & Accident Assistance:
Super fast and best service
100% recommended
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UN
Una
Feefo Verified
6 years ago
What Una said about Land Rover Insurance & Accident Assistance:
Professional and friendly.
Excellent service thank you. All staff are polite efficient and helpful.
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Trusted Customer
Feefo Verified
6 years ago
Discovery Claim
The service that I received was excellent. I was kept informed on a regular basis of the repair progress to my vehicle.
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HE
Heather
Feefo Verified
Sambourne, Warwickshire
6 years ago
What Heather said about Land Rover Insurance & Accident Assistance:
Rubbish,, I had to keep chasing them up, and if I'm paying for premium plus you should have picked up the vehicle and brought me a courtesy car. I will not be renewing it.
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MA
Marian
Feefo Verified
Hornchurch
6 years ago
What Marian said about Land Rover Insurance & Accident Assistance:
Glad to get the car back your team relieved me of the bother.
The team understood the collision (with a pheasant) well and my reasons for making a claim instead of having it fixed personally. They used the body shop where I had received an inflated estimate...
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Trusted Customer
Feefo Verified
6 years ago
Excellent
Quick response and resolved my claim to repair quite fast
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OL
Oliver
Feefo Verified
6 years ago
What Oliver said about Land Rover Insurance & Accident Assistance:
Hassle free
Easy to use and hassle free. The work carried out was exceptional
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Trusted Customer
Feefo Verified
6 years ago
I was impressed with the response to my initial claim and the whole process
Great
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PA
Paula
Feefo Verified
6 years ago
What Paula said about Land Rover Insurance & Accident Assistance:
Excellent service. Car picked up and delivered on a trailer with care.
Excellent service. Car picked up and delivered on a trailer with extreme care. It is difficult to tell what work was done because all parts colours etc marry to the original. A courtesy car was...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
