How can a company ask for feedback without having delivered the product?? Doesn't make anyone look good.
Labels4Kids
Labels4Kids
11 years ago
We thank you for your feedback. As discussed we have resolved the problem that arose with your order and hope you will have a successful time labelling your things. Please let us know how you get one with the complementary labels we have included.
Kind regards,
David
Date of purchase: 03/07/2015
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Trusted Customer
Feefo Verified
11 years ago
Good website and communication. Seemed to take a while to deliver though.
I can't really give feed back as I have never received my order. Still waiting!
Labels4Kids
Labels4Kids
11 years ago
Thank you for taking the time to leave a review, and for taking the time to talk with us over the phone this afternoon.
We apologise for the delay in despatching your labels. As we discussed, this was due to unprecedented demand on the product you ordered. We are now back within our stated timescale.
We're glad you've now received your labels - lucky you got them whilst we were talking! Now that you've got them, we're sure you'll love them.
Kind Regards,
Eloïse
I still have not received my goods and i ordered them weeks ago.
Labels4Kids
Labels4Kids
11 years ago
Thank you for taking the time to leave a review. We are very sorry about the delayed despatch for your order. This was because of an unprecedented demand on our Stick On labels. We are now back within our designated timescale. Your order was despatched on Monday and should be with you within three working days.
We tried to call you to discuss this, but you were unavailable at the time. We also sent you an email explaining the mentioned reason behind the delay. If you would like to get in touch with us, please don't hesitate to give us a call on +44(0)1786 473508.
Again, we are very sorry for any inconvenience caused, and we hope that you will be happy with the labels once you receive them.
Kind regards,
Mimmi
Date of purchase: 29/06/2015
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Trusted Customer
Feefo Verified
11 years ago
Easy to use website and always happy with the speed of posting.
Product reviews
Date of purchase: 27/06/2015
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Trusted Customer
Feefo Verified
11 years ago
Queries sorted out quickly and followed up at the end of purchase.
Labels4Kids is an award winning family business supplying personalised name labels and personalised gifts internationally to kids, parents, boarding schools, care homes and even super yachts. Supplier to John Lewis since 2014.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Labels4Kids is an award winning family business supplying personalised name labels and personalised gifts internationally to kids, parents, boarding schools, care homes and even super yachts. Supplier to John Lewis since 2014.
