Calum and Graham were incredible. They gave my mum and I VIP service. They were warm and welcoming. Calum took time with us to plan out every detail, there was no feeling of pressure and when he...
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Calum
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. I will pass on your comments to Graeme - he will be delighted.
We look forward to seeing you again soon. In the meantime we wish you happy and safe travels.
Date of purchase: 08/06/2023
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Mr Paul Nesbitt
Feefo Verified
Whickham
3 years ago
What Mr Paul Nesbitt said about Kuoni:
Excellent service from friendly, helpful and extremely knowledgeable staff.
Great quick and friendly service! We are so excited for our holiday!! Laura planned everything we wanted and it was completely hassle free for us
Samantha
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Date of purchase: 01/06/2023
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Mr David Skinner
Feefo Verified
3 years ago
What Mr David Skinner said about Kuoni:
They were very thorough in checking every aspect of our proposed holiday to ensure it met our needs.
Richard
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
We had excellent service when booking a special celebratory holiday.
The first hand knowledge of the hotels was extremely helpful
Cheryl
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Professional, listened to our requirements and were prepared when we arrived. The person dealing with us was not a cruise expert (we all have to start somewhere) but he was supported by the manager...
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Adam
Kuoni
3 years ago
Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Kind Regards
Adam Lane
Store Manager
Date of purchase: 01/06/2023
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Mr Robert Holmes
Feefo Verified
3 years ago
What Mr Robert Holmes said about Kuoni:
Very quiet in store had the full attention and advice of all staff to tailor the best holiday
Mary
Kuoni
3 years ago
Hi Bob - thankyou for your feedback. Glad we were able to help find a lovely holiday for you to look forward to! Regards Mary
Michael provided amazing service from the moment we entered the store, right through to communicating via email to the point booking. He was patient, listened, answered multiple questions and he...
Plenty of options based in my requirements
Able to quote different options on the phone
Able to negotiate
Alison
Kuoni
3 years ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
