Karen did a great job in sourcing the perfect hotel for us!
Catrina
Kuoni
1 year ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with Karen who crafted your Holiday.
We look forward to assisting you with your future travel plans.
Everything as very good. From the initial contact and all the way through. Secrets Bahia Hotel was lovely
Leigh
Kuoni
1 year ago
Hello Mr Marshall,
Thank you so much for your 5* review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with Megan, the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with your future travel plans.
Kind regards
Leigh and the team at Kuoni Southampton
We’ve previously had outstanding experiences with Kuoni when booking long-haul holidays to Sri Lanka and Mauritius, so we expected the same high standard for our recent trip to Majorca....
We were pleased with everything organised for us, particular thanks to Jared Brown. Quality of hotels and their staff excellent, transfers through a good company with high standard vehicles. EasyJet...
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Gemma
Kuoni
1 year ago
Thank you so much for your 5* Feefo review.
We are thrilled to hear that you were pleased with everything organized for you, and we will certainly pass on your thanks to Jared Brown.It's great to hear that the quality of hotels and their staff were excellent, and that you had a good experience with the transfer company and EasyJet.
We look forward to assisting you with your future travel plans.
Best regards,
Gemma ****
Store Manager
I felt we paid a really high amount (> £10,000) for what was a very average holiday. We travelled by easy jet and then stayed at a resort which was meant to be 5 star but felt more like 3 star.
I’m...
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Jessica
Kuoni
1 year ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to send us your feedback on your recent holiday experience with Kuoni. We are sorry that we fell short of your expectations. The responses we receive from our customers is highly valuable to us.
We will investigate the issues you have raised, and we will be in touch to discuss this with you shortly.
Everyone in the Kuoni store and in resort was very friendly and professional.
The hotel in lanzerote was very comfortable. Thank you for a lovely holiday.
Samantha
Kuoni
1 year ago
Good Evening Christopher,
Thank you for taking the time to leave us your review and star rating on your recent trip with us here at Kuoni Harrogate.
We are delighted to hear that you had a wonderful holiday and that you were pleased with the service received during all aspects of your booking with us, both in store and whilst you were in resort.
Once you are ready to start looking at your next adventure, we will be delighted to invite you back in store and assist with your future travel plans.
Kindest regards,
Sam - Store Manager
Kuoni Harrogate
All the travel arrangements worked smoothly. It was an excellent hotel, with very friendly Staff. Jack at Kuoni found just what we wanted, a quality adults only hotel with daytime flights.
Melissa
Kuoni
1 year ago
Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. I have shared your praise with Jack, I am so pleased to hear he found the perfect option for you. Please do let him know when you are ready to look into any future trips.
Kind regards
Melissa
I was happy with the transfers. The hotel and my room were excellent and I had a lovely, relaxing holiday. The balcony view was just as requested and added so much to my enjoyment.
Susan
Kuoni
1 year ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Personal Travel Expert Stephen that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Hello,
Thank you so much for your 5* review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with your future travel plans.
Kind regards
Leigh and the team at Kuoni Southampton
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
