NEVER RECEIVED MERCHANDISE OR MONEY REFUND. TRIED TO CONTACT YOUR CUSTOMER SERVICE MANY TIMES TO NO AVAIL. I REGRET EVER HAVING DONE BUSINESS WITH YOUR BRAND/COMPANY!
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Trusted Customer
3 years ago
Date of purchase: 31/08/2021
Returned a couple of weeks ago and still not received a refund. Tried to make contact a couple of times without success.
Fabulous bag, a present for my husband. Delivery was prompt. Only criticism is of Hermes who put it on the doorstep and left before we collected it! Thankfully we were at home, but this is typical of...
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Trusted Customer
3 years ago
Date of purchase: 21/08/2021
Respond to emails and process refund
Annie
Knomo
3 years ago
Thanks for reaching out! We're sorry to hear about the experience you received and a member of our Customer Service team has responded via ticket #117381
Excellent product. It looks smart and offers excellent protection.
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Elizabeth TANNAHILL
3 years ago
Date of purchase: 18/08/2021
What Elizabeth TANNAHILL said about Knomo:
The quality of the bag definitely wasn't worth the cost unfortunately - the leather did not feel premium and the delivery and returns process has been slow. I returned my bag on the 3rd Sept -...
Knomo is made up of two words: Knowledge and Mobility.
Knowledge because we want to be about understanding and expertise, and mobility because technology lets us be more mobile and flexible.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Knomo is made up of two words: Knowledge and Mobility.
Knowledge because we want to be about understanding and expertise, and mobility because technology lets us be more mobile and flexible.