board turned up with incorrect fins, missing the leash and the wax as purchased as a bundle. and arrived late. very disappointed as we leave for our sur trip tomorrow.
Tony
Bay to Ridge
4 years ago
Hi Alex, thank you for taking the time to leave a review. Your order was dispatched on a next day service on the 14th October and DPD attempted delivery on the 15th October at 12:41. A calling card was left and an email notification was sent by them. The delivery was reattempted and successful on the 18th October at 1331.
As discussed in online chat last night, your order placed was for the board only and the bundle for the leash and wax was not selected, therefore not dispatched. https://www.kites-and-more.com/products/sic-maui-dark-horse-vortex
The fins included are those supplied by the manufactuerer. We are waiting on images from you as to how these do not fit.
We look forward to hearing from you.
Ordered board online and able to pick up on Saturday morning on the way to the ferry to Spain perfect. Due to scaffolding covering the building there are no signs so got a bit lost but soon got...
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Date of purchase: 02/10/2021
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SJ
Simon Joynson
4 years ago
What Simon Joynson said about Bay to Ridge:
Excellent service and great communication. Highly recommended.
From Epic Waves to Cosy Camps – and everything in between – Bay to Ridge now offers a wide range of Outdoor Clothing and Equipment on top of our earned expertise and wide range of Water Sports Gear and Apparel!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
From Epic Waves to Cosy Camps – and everything in between – Bay to Ridge now offers a wide range of Outdoor Clothing and Equipment on top of our earned expertise and wide range of Water Sports Gear and Apparel!