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KW Kitchens Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 143 reviews

Trusted Customer

Feefo Verified

3 years ago

Quality kitchen

The two fitters Aiden and Damien are really nice down to earth guys, who know what they are doing, and do it well. I was so impressed I have recommended KW to neighbours and friends. And the nice...

Roger Newell

KW Kitchens

3 years ago

Thank you Chris for your order and comments yes we are on our way to our first showroom and cafe in Nantwich. Regards Roger

Mrs Linda Farmer

Feefo Verified

3 years ago

What Mrs Linda Farmer said about KW Kitchens:

Helpful, flexible and a great job!

KW kitchens did a brilliant job of refurbishing the kitchen in my parents’ new flat. They squeezed us in to get it done before Mum and Dad moved. Mum is delighted! Would definitely recommend them.

Roger Newell

KW Kitchens

3 years ago

Thank you Linda very happy your mum likes it.

Roger Newell

KW Kitchens

3 years ago

Thank You

Trusted Customer

Feefo Verified

3 years ago

Uploaded media

A great quality job; very happy to recommend

View all media (4)

A great quality job; very happy to recommend

There were several issues with our kitchen that needed addressing but the basic cabinetry was good as were all the built in appliances. We wanted a lighter colour, more in keeping with the decor in...

Roger Newell

KW Kitchens

3 years ago

Thank you Carolyn for this review and your order. Sorry about the delay in the supply of the worktops and splash backs.

Trusted Customer

Feefo Verified

3 years ago

Kitchen refurb

Helpful and informative from start to finish and completed a great job.

Roger Newell

KW Kitchens

3 years ago

Thank you Sarah for your kind comments we really appreciate them.

Mr Colin Davies

Feefo Verified

crewe

4 years ago

What Mr Colin Davies said about KW Kitchens:

would not recommend

The staff should have had more pride in their work. the dishwasher did not work and when they came back to to remedy that fault, there was a leak on the pipework. The finishing of the installation...

Roger Newell

KW Kitchens

4 years ago

We did this small job 6 weeks ago and this is the first time I have known about a fault with the decorator's sealer? We returned without delay to see why the dishwasher was not working and repaired the leak.

Mr Colin Davies

4 years ago

Dear Mr Newell. You are quite right, it was a small job but I do not understand what this has to do with the quality of the work. You are also right that you did return to correct the problems but had you checked that the installation had been checked during that installation, the two additional visits would have been avoided. It is of interest to note that you have failed to address the biggest problem of all namely the incomplete installation of the fridge freezer.

Roger Newell

KW Kitchens

4 years ago

I will phone you directly on this I was unaware we had not completed the work

Mr Colin Davies

3 years ago

This company has continually failed to complete what was a one day job. From february of this year they have made excuse after excuse as to why this job has not been completed. A fitter has had a heart attack. Another one has broke his knee. Both fitters are on holiday together. Covid has stopped us from coming, etc.

Roger Newell

KW Kitchens

3 years ago

The job was in February but Mr Davies did not report his dissatisfaction with the job until April. All the reasons for the delays are true. Our main fitters of 10 years left the company because of heart problems. My son and two grandsons started working with us. Two of them got covid. My oldest grandson did his knee ligaments and has had six weeks off work and has just returned to work. My son is now of work with possible intestine cancer. I told Mr Davies this, this morning and we would be in touch in the next 4 weeks to complete the work, but he then said he would start proceedings against us! We have not ignored his complaints we have sent fitters to lookout the issues but not had time to address them.

Gilly pj

Feefo Verified

Shavington

4 years ago

What Gilly pj said about KW Kitchens:

First class exceptional service

From my first phone call to KW Kitchens to the last door knob being put on the whole experience was first class from Roger who came out to give me the quote to the lads who fitted the replacement...

Roger Newell

KW Kitchens

4 years ago

Hope you enjoy your kitchen and thank you for order and kind comments they really are appreciated.

Mr Malcolm Haworth

Feefo Verified

4 years ago

What Mr Malcolm Haworth said about KW Kitchens:

Had to wait a while for the fitting but Job now completed and we are very pleased with our new kitchen

Roger Newell

KW Kitchens

4 years ago

Thank you for your business and taking the time to do a review. Happy you are pleased with your kitchen.

Mr Johnson

Feefo Verified

Bunbury

4 years ago

What Mr Johnson said about KW Kitchens:

Good work and would recommend this local firm

did a good job, kitchen looks much better with the new doors and trim. Aaron and Damian nice to have in the house and very thorough.

Roger Newell

KW Kitchens

4 years ago

Thank You for your order and for doing a review.

Mrs Valerie Badger

Feefo Verified

4 years ago

What Mrs Valerie Badger said about KW Kitchens:

Delighted with kitchen

Excellent service and work done and I would recommend them wholeheartedly

Roger Newell

KW Kitchens

4 years ago

Hope you enjoy your kitchen.

Karen Griffiths

Feefo Verified

Cw7

4 years ago

What Karen Griffiths said about KW Kitchens:

Excellent experience from start to finsh

Could not be happier with my kitchen revamp. Damien and Aiden were excellent and paid great attention to detail. I would not hesitate to recommend.

Roger Newell

KW Kitchens

4 years ago

Thank you Karen for your order and taking the time to do review on us.

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