I wanted to exchange shirt for a larger one. Despite what their website said when I rung customer service I was informed that I would have to pay the postage to send the sort back recorded tracked...
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Contact Centre English
Williams Racing
6 years ago
Hello, Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise for the confusion in regards to the returns policy which appears on our website. We can confirm your feedback has been noted and passed on to the relevant department. Thank you, Giulia
Product reviews
Contact Centre English
Williams Racing
6 years ago
Hello. Thank you for your feedback. I can assure you that we have taken your comments on board and this will of course be passed onto the relevant department. Thank you, Giulia
Placed an order on the 7th September and it didn’t arrive until the 12th October. It even took several days to reply to my email enquiry!
Contact Centre English
Williams Racing
6 years ago
Hello. Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise that you feel the service you have received is not up to our usual high standards. I can assure you that we have taken your comments on board and this will of course be passed onto the relevant department. Thank you, Chris
Bought a hoodie top and it qas to small instead of a straight swap for a bigger size I had to send my top that was to small back and wait for a refund and buy a bigger top seems a stupid way to do it
I had a fantastic shopping experience, easy to use website and quick delivery. I would have no hesitation in buying from Williams Racing in the future.
It took nearly a month from placing the order to the item arriving. The delivery driver left the package outside, exposed to the elements and in full view of anyone who could have been using the...
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Contact Centre English
Williams Racing
6 years ago
Hello, Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise that the delivery service you received wasn’t up to our usually high standards and can confirm your feedback has been duly noted and passed on to the courier service. Thank you, Giulia
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
