I have ordered many products from Williams racing and the products are exceptional, but my last order failed to deliver one product and I was offered a complete refund but it was the product I wanted...
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Contact Centre English
Williams Racing
7 years ago
Hello. Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise that you feel the service you have received is not up to our usual high standards. A member of our Customer Services Team will be in contact with you shortly for more information and to resolve this for you. Thank you Liam.
Poor rating as I did not receive the 'Williams Racing mug' as outlined on the website when a purchase exceeding £75 is made.
Contact Centre English
Williams Racing
7 years ago
Hello. Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise that you feel the service you have received is not up to our usual high standards. A member of our Customer Services Team will be in contact with you shortly for more information and to resolve this for you. Thank you Liam.
Product reviews
Date of purchase: 27/11/2018
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Trusted Customer
7 years ago
What Trusted Customer said about Williams Racing:
Posted the next day and arrived within 2 days. Great service can’t complaint about anything.
Not happy as sent 2 items back for exchange and these have not been resent back. One very dispointed person.
Contact Centre English
Williams Racing
7 years ago
Hello. Thank you for your feedback, we can see from the notes on your order that a member of our team is now resolving your query for you. If you have any further queries please do contact us via the customer service information on the website.
Product reviews
Contact Centre English
Williams Racing
7 years ago
Hello. Thank you for your feedback, we can see from the notes on your order that a member of our team is now resolving your query for you. If you have any further queries please do contact us via the customer service information on the website.
Contact Centre English
Williams Racing
7 years ago
Hello. Thank you for your feedback, we can see from the notes on your order that a member of our team is now resolving your query for you. If you have any further queries please do contact us via the customer service information on the website.
Date of purchase: 23/11/2018
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Trusted Customer
7 years ago
What Trusted Customer said about Williams Racing:
Offered free mug with order, when it arrived it was smashed to pieces
Phoned up and didn’t believe me and wanted me to take pictures but my wife had already chucked it in the bin
Contact Centre English
Williams Racing
7 years ago
Hello. Thank you for your feedback. Customer satisfaction is our number one concern. We sincerely apologise that your item has been received damaged. A member of our Customer Services Team will be in contact with you shortly to resolve this. Thank you Sharon.
Ordering was quick and easy, I was kept informed about my order at all stages of the process, everything I ordered arrived on the day they said it would.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
