We were very happy with the support and service provided especially from Bernie. Nothing was a bother and every request was auctioned.
We have no problems with recommending Kings to other families...
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Kings Funerals
Kings Funerals
5 years ago
A sincere thank you for your review of Kings Funerals and we are honoured to have been able to assist you during this time.
We have looked at our contact records and apologise for not sending the review email directly to you. We have two contacts listed and will update our procedure to ensure only the main contact receives the review notification - thank you.
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Trusted Customer
Feefo Verified
5 years ago
Wonderful communication and supportive every step of the way.
Thank you Kings, and special thanks to Shannon.
Kings Funerals
Kings Funerals
5 years ago
A sincere thank you for your review of Kings Funerals. We are honoured to have been able to assist you during this time and will pass on your thanks to Shannon.
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Mrs Karen Spitty
Feefo Verified
Geelong
5 years ago
What Mrs Karen Spitty said about Kings Funerals:
Kings Funeral Service was just fantastic
From start to finish, the team at Kings were caring and considerate of our situation. They offered us many options for how we wanted our service conducted. Tricia at Kings was especially helpful with...
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Briohny Fitzgerald
Kings Funerals
5 years ago
Mrs Karen Spitty, thank you for your Kings Funerals review. We are sincerely honoured to have been able to assist you through this time.
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Trusted Customer
Feefo Verified
5 years ago
We were pleased in every way with the service they provided to us, we would recommend them.
Briohny Fitzgerald
Kings Funerals
5 years ago
The team at Kings Funerals sincerely thank you for your review of our services.
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Trusted Customer
Feefo Verified
5 years ago
A professional organisation
Friendly, well organised and excellent technologies options
Briohny Fitzgerald
Kings Funerals
5 years ago
Thank you for kindly reviewing Kings Funerals. We're pleased you found our technology options helpful for your service; it's an important time for exploring and enhancing technological options for families, especially those who cannot be present.
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Mr Rod Gill
Feefo Verified
5 years ago
What Mr Rod Gill said about Kings Funerals:
Excellent but !" Live screening a disaster that cant ever be made good."
The live real time filming of the service was very important for our Queensland family and the botched filming was heartbreaking and very distressing to them.. You will recall they were unable to...
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Briohny Fitzgerald
Kings Funerals
5 years ago
Hello Mr. Gill, and thank you for taking the time to share your feedback. Despite our best efforts, technology unfortunately sometimes lets us down and we appreciate this caused concern for your family watching remotely. Knowing the importance of this, we resolved this issue as soon as we possibly could with live filming that was sent the same day to your family and then edited together shortly thereafter. As an extra added precaution we now have our wifi and a backup 4G dongle in case the internet times out. With regards to COVID-19 and our out-of-office arrangements; we must take this pandemic very seriously and it is our responsibility to play our part in protecting our staff and client families. We, therefore, adhered to government advice for our operations, and, offered remote options for meeting with us along with contactless options where ever possible.
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Mr Tony Sestito
Feefo Verified
5 years ago
What Mr Tony Sestito said about Kings Funerals:
Extremely satisfied.
Very happy. Would recommend to others.
Briohny Fitzgerald
Kings Funerals
5 years ago
Thank you from the team at Kings Funerals for your review. We sincerely appreciate your recommendation.
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Trusted Customer
Feefo Verified
5 years ago
Professional service and took care of all our requests and needs,
Family and friends all commented on what a wonderful service it was and how it came across as being very caring and professional to our needs and most important we were well informed about our...
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Briohny Fitzgerald
Kings Funerals
5 years ago
Thank you for your review of Kings Funerals. We appreciate your feedback and are sincerely pleased that you, your family, and your friends were satisfied with the service your loved one deserved.
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Ms Bronwyn Thomson
Feefo Verified
Belmont 3216
5 years ago
What Ms Bronwyn Thomson said about Kings Funerals:
See above
We only needed to arrange for a direct committal after our mother passed away in aged care and then collect her ashes in January to take to Mildura so it was a very simple interaction. Staff were...
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Briohny Fitzgerald
Kings Funerals
5 years ago
Thank you for your review of the Kings Funerals service. Even a Direct Committal requires the utmost professionalism, dignity, and attention and we are sincerely pleased you felt this level of care from our staff.
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Trusted Customer
Feefo Verified
5 years ago
The staff at kings funeral home were a delight to work with during a period of deep sadness for my family which was in lockdown & spread across the country
Briohny Fitzgerald
Kings Funerals
5 years ago
We appreciate your review of Kings Funerals and are honoured to have cared for your family's needs during a difficult time, both with your bereavement and during the uncertain times of COVID-19.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.