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Kens Yard Reviews | Customer Service Reviews for https://www.feefo.com/reviews/kens-yard | Feefo

Trusted Customer

Feefo Verified

3 years ago

I ordered the wood by telephone. The sales person was super efficient and very knowledgeable. I was charged for courier delivery but the wood did not arrive on time before my floor layer left.

Product reviews

Date of purchase: 06/12/2022

0

JW

Jonathan Whitehead

Feefo Verified

3 years ago

What Jonathan Whitehead said about Kens Yard:

Good product knowledge for Bruce, they ordered the flooring from Sweden It arrived in 10 day and couriered to me 2 days later it will be laid tomorrow My clients are very pleased Jon Whitehead...

Product reviews

Date of purchase: 29/11/2022

0

Trusted Customer

Feefo Verified

3 years ago

Great Service. Kept up to date with tracking. Item arrived on time. Many thanks.

Product reviews

Date of purchase: 27/11/2022

0

Trusted Customer

Feefo Verified

3 years ago

I've not received my order

Luke

Kens Yard

3 years ago

Hi Linda, Apologies you've not received your free sample. We use Royal Mail to send out the flooring samples and unfortunately, the timing of your order coincided with widespread postal strikes. We will endeavour to get your sample to you as soon as possible. Kind Regards, Luke Bell --------------------- General Manager Kens Yard

Trusted Customer

3 years ago

Thank you for your response, good customer service

Product reviews

Date of purchase: 24/11/2022

1

Trusted Customer

Feefo Verified

3 years ago

Great customer service

Sign of an excellent company when they deal with issues well. I had a problem using a discount code and someone called me back within 5 minutes with a fix despite the IT person being on holiday. One...

Kens Yard Reviews

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