Kelly's Storage is no longer an active Feefo customer
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Phillip Musgrave
4 years ago
What Phillip Musgrave said about Kelly's Storage:
Excellent
Polite and very helpful
Joley Coles
Kelly's Storage
4 years ago
Thank you for you wonderful feedback Phillip, it is fantastic to see that you rated your service 5 stars and that it was excellent. This feedback will be passed across to the team involved as well as the rest of the team. Thank you again for taking the time to leave your feedback. Best Wishes, Joley Coles, Customer Experience Assistant,
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Trusted Customer
4 years ago
Efficient, friendly, helpful!
Highly recommend!
Joley Coles
Kelly's Storage
4 years ago
Thank you for your feedback, it is great to hear that you rated our service efficient, friendly and helpful as these are some of our main aims. Thank you again for taking the time to leave your feedback, as a family run business we really do appreciate this. Best Wishes, Joley Coles, Customer Experience Assistant.
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Lauren Gow
4 years ago
What Lauren Gow said about Kelly's Storage:
Flawless service!
We couldn’t fault our service with Kelly’s and the two teams who came to collect our belongings and then redeliver. Thank you!
Joley Coles
Kelly's Storage
4 years ago
Thank you for your wonderful feedback Lauren, it is fantastic to hear that you thought the service provided was flawless as this is one of our main aims. Thank you again for taking the time to leave your feedback, best wishes, Joley Coles, Customer Experience Assistant.
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Stephen
West Drayton
4 years ago
What Stephen said about Kelly's Storage:
A friendly and efficient service at a fair price.
The service was excellent, both in terms of value and quality. Communication was always timely and the redelivery of our furniture was bang on schedule. Nick and George were relaxed and friendly but...
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Joley Coles
Kelly's Storage
4 years ago
Thank you for your fantastic feedback Stephen, customer service is our utmost priority and recognise that this is all down to communication with customers so it a great to hear that this was well received. In addition, it it wonderful to hear how friendly and relaxed Nick and George were, we really do have the best team. Thank you again for taking the time to leave your review we really do appreciate this. Best Wishes, Joley Coles, Customer Experience Assistant.
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Sandra Dunn
4 years ago
What Sandra Dunn said about Kelly's Storage:
Professional Fantastic Storage Provider
I would highly recommend them. Professional experience from beginning to end. Nothing was too much trouble, helpful staff,
Joley Coles
Kelly's Storage
4 years ago
Thank you for your wonderful feedback Sandra. We aim to provide the best and most professional service to all our customers and clients alike so it is great that this has been recognised. Thank you again for taking the time to leave your feedback we really do appreciate this. Best wishes, Joley Coles, Customer Experience Assistant.
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Trusted Customer
4 years ago
Excellent service would definitely use again.
Provided efficient and prompt service. Very helpful throughout.
Joley Coles
Kelly's Storage
4 years ago
Thank you for your fantastic review. It is great to hear how efficient , prompt and helpful the team were. As a family run business we really do rely on repeat customers and recommendations, so thank you again for taking the time leave your review we really appreciate this. Best Wishes, Joley Coles, Customer experience assistant.
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Robert Moody
4 years ago
What Robert Moody said about Kelly's Storage:
Fantastic service , from booking to arranging the pick up and delivery of the goods. The driver was so helpful and couldn’t have done it without him! Ben Thorp was amazing
Joley Coles
Kelly's Storage
4 years ago
Thank you for your fabulous review Robert. At Kelly's our aim is to provide the best service throughout the whole experience from booking with our office based team through to the day of your move and our operational team. It is is great to hear how fantastic Ben T was and this feedback will be passed across to him and the rest of the team. Thank you again for taking the time to your leave your review, we really do appreciate this. Best Wishes, Joley Coles, Customer Experience Assistant.
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Nikki Andersson
4 years ago
What Nikki Andersson said about Kelly's Storage:
Great professional service
They are really trustworthy - guys who have been doing this for some time. The team in the office are super efficient . You get what you pay for and these guys are professionals
Joley Coles
Kelly's Storage
4 years ago
Thank you for your wonderful feedback Nikki, it is great to hear how wonderful your found your service from initial booking with our office team through to the on the day service. Our whole team have years of experience amongst them which allows us to offer the best service and advice to our customers and it is great to hear this is what you experienced. This feedback will be passed across to the team, thank you again for taking the time to leave this. Best wishes, Joley Coles, Customer Experience Assistant.
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Mark Holloway
St Albans
4 years ago
What Mark Holloway said about Kelly's Storage:
Excellent friendly and helpful service : exactly what I needed.
Received my stuff from storage last week and it was just as easy as when I took it in back in the summer. Genuinely helpful and friendly service; the driver worked around my needs and availability...
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Joley Coles
Kelly's Storage
4 years ago
Thank you for your feedback Mark, at Kelly's we pride ourself on our communication with customers as we believe this is what allows us to offer top notch customer service so it is fantastic to hear that you received this. Our team are highly experienced which allows them to work around customer's needs and requirements as you stated. Thank you again for your wonderful review, this shall be passed across to the team. Best wishes, Joley Coles, Customer Experience Assistant.
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Nele Brauner
4 years ago
What Nele Brauner said about Kelly's Storage:
Ben Thorp went well beyond to make everything work in a difficult situation
Ben Thorpe was fantastic - he called ahead, he helped out when he needn’t have and he solved a possible problem by stepping in and handling it too. Superb customer service. He helped out with...
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Joley Coles
Kelly's Storage
4 years ago
Thank you so much for you fantastic feedback Nele and what wonderful comments about Ben T. All our team at Kelly's aim to go above and beyond for customer's as we pride ourselves on offering the highest level of customer experience so it is great to hear that Ben did just this for you. Thank you again for taking the time to leave your review this will be passed across to Ben and the rest of the team. Best wishes, Joley Coles, Customer Experience Assistant.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
