How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Keep It Personal Reviews

https://www.keepitpersonal.co.uk

EXCEPTIONAL

Service

4.9

/5

5

4

3

2

1

924

49

9

5

8

995

ratings over the past year

Displaying all 53,210 reviews

Trusted Customer

Feefo Verified

14 years ago

Helpful website and seamless process

0

Trusted Customer

Feefo Verified

14 years ago

Best service I have had. Product was exactly as described. Simple ordering. Well packaged. Fast…

Best service I have had. Product was exactly as described. Simple ordering. Well packaged. Fast turnaround without extra coat.

0

Trusted Customer

Feefo Verified

14 years ago

Fast shipping and well packaged

0

Trusted Customer

Feefo Verified

14 years ago

Brilliant!

0

Trusted Customer

Feefo Verified

14 years ago

I paid for next day delivery within the time frame of next day delivery requirements but…

I paid for next day delivery within the time frame of next day delivery requirements but the product came a day late. I then emailed the contact on the website to say I was not happy about this and...

Keep It Personal

14 years ago

The parcel was delivered "on time" - the customer chose "next working day delivery" and ordered the item late on Thursday night at 8pm which is far later than our cut off time of 2:30pm. The item was delivered the next working day which is Monday 15th October - see delivery details attached as proof. http://www.apc-overnight.com/apc/quickpod.php?txtpostcode=LE8+5TW&txtconno=111382&Track=Track&type=1 We responded to the customer immediately through email to her hotmail account. Many thanks Andy Smith Keep It Personal LTD Director

0

Trusted Customer

Feefo Verified

14 years ago

Arrived very quickly in a nice box which was extra but worth it really

0

Trusted Customer

Feefo Verified

14 years ago

Ordered one day and it arrived the next day. I only paid for standard delivery…

Ordered one day and it arrived the next day. I only paid for standard delivery as well so super fast service.

0

Trusted Customer

Feefo Verified

14 years ago

Thought the product was brilliant

0

Trusted Customer

Feefo Verified

14 years ago

Product and delivery was as stated

0

Trusted Customer

Feefo Verified

14 years ago

I ordered 2 items and they were both delivered promptly and in one piece. The engraving…

I ordered 2 items and they were both delivered promptly and in one piece. The engraving I had put on both of them looked fantastic. Both items were for my son, one from myself and one from his...