How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Keep It Personal Reviews

https://www.keepitpersonal.co.uk

EXCEPTIONAL

Service

4.9

/5

5

4

3

2

1

924

49

9

5

8

995

ratings over the past year

Displaying all 53,210 reviews

Trusted Customer

Feefo Verified

13 years ago

Great service! I ordered two items in the space of a week. Both arrived within…

Great service! I ordered two items in the space of a week. Both arrived within two days of my order.

0

Trusted Customer

Feefo Verified

13 years ago

Very quickly delivery and easy to use website

0

Trusted Customer

Feefo Verified

13 years ago

Brilliant products, brilliant prices

0

Trusted Customer

Feefo Verified

13 years ago

Excellent service

0

Trusted Customer

Feefo Verified

13 years ago

Never received them!!!

Keep It Personal

13 years ago

Your order was despatched shortly after you placed your order and is likely to be at your sorting office, it hasn't been returned to us as yet. This review is our only knowledge of this complaint. Please call us on 08445679607 if the parcel is not their and we will send replacements. Many thanks Andy Smith Keep It Personal LTD Director

0

Trusted Customer

Feefo Verified

13 years ago

Great company

0

Trusted Customer

Feefo Verified

13 years ago

very profesional and quick

0

Trusted Customer

Feefo Verified

13 years ago

Very fast delivery, lovely item, very pleased

0

Trusted Customer

Feefo Verified

13 years ago

Quick delivery, well packaged.

0

Trusted Customer

Feefo Verified

13 years ago

I was very pleased with the fast and efficient service.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo