How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Keep It Personal Reviews

https://www.keepitpersonal.co.uk

EXCEPTIONAL

Service

4.9

/5

5

4

3

2

1

1,280

65

13

3

7

1,368

ratings over the past year

Displaying all 52,733 reviews

BM

Bernie Maxwell

Feefo Verified

5 months ago

0

Trusted Customer

Feefo Verified

5 months ago

HIGHLY RECOMMENDED

GREAT customer Service!!!

0

Trusted Customer

Feefo Verified

5 months ago

Arrived promptly beautifully packaged and just as I wanted

0

Trusted Customer

Feefo Verified

5 months ago

Great company

Excellent service Fast delivery

0

Trusted Customer

Feefo Verified

5 months ago

excellent service

very satisfied with the service

Keep It Personal Ltd

Keep It Personal

3 months ago

Thank you so much for your lovely comments! We were delighted to read that you were happy with your order, though we noticed you only awarded us two stars. If this was a little mistake and you meant to give us a higher rating, we would be so grateful if you’d consider updating it, as every star counts for our small team! If there actually was an issue with our service that we can improve upon, please do let us know at myorder@keepitpersonal.co.uk.

1

HA

Hannah

Feefo Verified

GBR

5 months ago

What Hannah said about Keep It Personal:

Great

Fast dispatch and delivery

0

YA

Yvonne Allen

Feefo Verified

GBR

5 months ago

What Yvonne Allen said about Keep It Personal:

Beautiful Product & Great Service.

The service was excellent. I received emails advising how my item was progressing & when despatched. Honestly ~ a great service. Thank you

0

SU

Sukh

Feefo Verified

5 months ago

0

Trusted Customer

Feefo Verified

5 months ago

Bought as a present.

Prompt service. Arrived safely and looks very nice. Bought as a present.

0

JB

Jean Bentley

Feefo Verified

5 months ago

What Jean Bentley said about Keep It Personal:

Delighted with compact and engraving

Very hood

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo