After some very poor service early in the year with damaged items and delayed delivery's , I was cautious about making any new orders with KCS and was discouraged to do so by my manager , so i'm...
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Charlotte
KCS Education
5 years ago
Good Afternoon,
Many thanks for leaving us a review its greatly appreciated so we can better our customer service.
I do sincerely apologise that you wasn't able to reach us via Telephone, The office is open Monday-Friday 8am-5pm. We are experiencing a very hard demand with limited staff due to the current pandemic but please do hold and your call we be answered, alternatively please drop customerexperience@kcs.co.uk an email and someone will call you back or respond to your email.
If you have any further queries please do not hesitate to contact us here at KCS and we will be willing to assist you.
Kind Regards,
Charlotte Kingsbury
Customer Experience Executive
Product reviews
Date of purchase: 17/11/2020
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KR
Kcs Cash Sales Customer (retail)
Feefo Verified
5 years ago
What Kcs Cash Sales Customer (retail) said about KCS Education:
Very efficient service as usual. Despite a slow computer performance the agent was very calm and professional
Product reviews
Date of purchase: 09/11/2020
0
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SP
Sompting Village Primary
Feefo Verified
5 years ago
What Sompting Village Primary said about KCS Education:
Many items are out of stock or take a long time to come. Those that are in stock come promptly. I have sought a new supplier for many items. It is really difficult speaking to someone at the moment.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
