Jurni Reviews

Thank you for your feedback! We're glad to hear you found the team easy to contact and responsive throughout. We’re here if you need anything in the future!

On behalf of Duncan, thank you – we're glad he could highlight some great offers and help make the process smooth. We look forward to helping you again in the future!

On behalf of Joe, thank you – we really appreciate your business over the years and are glad to hear you’re happy with the service and attention. We’ll certainly keep up the good work!

Thank you for the great feedback! We're really pleased to hear your second experience with us was just as positive, with quick responses and an easy process. We're here if you need us!

On behalf of Luke, Niamh, and Chris, thank you! We're so pleased to hear the whole process went smoothly and that we could help you find the exact Skoda Enyaq you wanted. It’s great to know you’re happy with the cost, too. We look forward to helping again when the time comes!

Thank you for the great feedback! We're really pleased the process went smoothly. Enjoy the new car!

Thank you for the kind words! We're so pleased to hear you had such a positive experience. Enjoy the new car!

Thank you for taking the time to share your feedback. I'm sorry to hear that your experience did not meet expectations. We understand how frustrating it can be to feel out of the loop during what should be an exciting time. Unfortunately the finance company were experiencing issues with their systems and the issuing of the finance agreement to you and also to our other customers who were contracting their vehicles through this funder. VWFS were unable to provide us with any firm updates during this period as to when the situation would be resolved and regrettably this impacted on the information that we could provide to you and ultimately the delivery of the vehicle. We’re always looking for ways to enhance the experience and are committed to ensuring that our communication remains clear and proactive. What we have learnt from your complaint is that we should have updated you even just to say that we had not received any update from VWFS. We have already discussed with them the dissatisfaction raised by some of our other customers about their system issues, which are now resolved. Thank you again for your valuable feedback.

Thank you for the great feedback! We're glad to hear the team went above and beyond to help with your new vehicles and refinancing. We’re always here if you need anything in the future!