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Jules Verne Reviews | Customer Service Reviews for https://www.feefo.com/reviews/jules-verne-ltd | Feefo

Displaying all 5,931 reviews

Alastair

Groomsport

3 days ago

Date of purchase: 31/08/2024

Aspects of the Azores

More reviews of this product (38)View product website

An excellent tour covering a lot of ground. Four very different islands, but always fascinating and with lovely friendly people. Our guides were great and knowledgeable. Our hotels were also first

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Customer Experience

Jules Verne

19 hours ago

Thank you for your wonderful 5-star review following your recent tour with us. We are delighted to hear that the guides were knowledgeable and you enjoyed the wonderful hotels. We will certainly look into your feedback regarding the flights and itinerary so thank you for highlighting this to us. We trust that you have returned home with many wonderful memories.

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Trusted Customer

5 days ago

Date of purchase: 31/08/2024

Grand Hotel on Lake Como

More reviews of this product (170)View product website

Well organised and our guide was very informative giving us lots of information about the area and its history.

Customer Experience

Jules Verne

4 days ago

Thank you for your kind comments and 5-star review! It's wonderful to hear you learnt a lot from the tour guide. We hope you came home with some happy memories!

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Trusted Customer

6 days ago

Date of purchase: 02/09/2024

Aspects of the Azores

More reviews of this product (38)View product website

Customer Experience

Jules Verne

4 days ago

Thank you for your 4-star rating!

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Trusted Customer

7 days ago

Date of purchase: 31/08/2024

Sikhs & Exiles

More reviews of this product (56)View product website

A fabulous and varied trip, I loved it. Great guides (although would have appreciated a better guide in Amritsar) and excellent drivers - our driver was a star :-) Nice hotels, great food, comfortabl

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Customer Experience

Jules Verne

4 days ago

Thank you for your 5-star review! It's so lovely to hear that you had a fabulous trip overall and enjoyed your time with the tour guides. Your feedback and suggestions have been passed to the relevant team for consideration. We hope you returned home with some amazing memories of your time in India!

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Jean

Edinburgh

7 days ago

Date of purchase: 31/08/2024

Grand Hotel on Lake Como

More reviews of this product (170)View product website

Lovely hotel, nice to have a return visit there with excellent service and friendly staff. Knowledgeable and enthusiastic guide enhanced the week. It was disappointing that one of the optional trips

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Customer Experience

Jules Verne

4 days ago

Thank you for your lovely 5-star review! It's so great to hear you enjoyed your time at the hotel and your experience on a whole. We hope you returned home with some happy memories of your time on Lake Como!

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Ms Kay Callander

Scottish Borders

7 days ago

Date of purchase: 31/08/2024

Sikhs & Exiles

More reviews of this product (56)View product website

Loved the unusual itinerary, being driven in a lovely car rather than a bus. Food was always good, the hotels were excellent, with only one being slightly less so…..although I imagine it was the best

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Customer Experience

Jules Verne

7 days ago

Thank you for your great review. We're delighted that you enjoyed the itinerary, hotels and food during your time in India with us recently. We hope you have many happy memories of your time on tour with us, and we hope to see you again soon!

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Trusted Customer

8 days ago

Date of purchase: 30/08/2024

Aspects of the Azores

More reviews of this product (38)View product website

We greatly enjoyed our time in the Azores. The only thing we would say is that the trip could easily have been a few days longer, giving people some more free time to explore the islands on their own.

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Customer Experience

Jules Verne

7 days ago

Thank you for your 5-star review. We're really pleased you enjoyed your time in the Azores with us, and hope you have many happy memories of your time here. We appreciate your feedback on the guides, and your comments have all been shared with the relevant departments. It's great to hear that overall, you enjoyed the islands and we hope to see you on another tour soon.

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Trusted Customer

8 days ago

Date of purchase: 31/08/2024

Grand Hotel on Lake Como

More reviews of this product (170)View product website

Hotel very good in lovely setting. Julia, our rep, was excellent. This was our second visit and it was equally good.

Customer Experience

Jules Verne

7 days ago

Thank you for your lovely review. We're delighted you enjoyed your second visit to Lake Como with us, and were well looked after by Julia. We hope you have many fond memories of your time here.

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Tom & Lesley-Anne

Gloucestershire

8 days ago

Date of purchase: 30/08/2024

Aspects of the Azores

More reviews of this product (38)View product website

A thoroughly enjoyable tour, so much to see with excellent and knowledgeable guides, one for each Island we visited, each with their own style of presentation providing a fully rounded experience. Vet

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Customer Experience

Jules Verne

8 days ago

Thank you for taking the time to leave us a wonderful 5-star review! It is delightful to read that you had excellent guides throughout and we will certainly pass on your praises to Vetman. We trust that you have many life long memories of your time away and we hope to welcome you on to another tour soon.

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Trusted Customer

9 days ago

Date of purchase: 30/08/2024

Aspects of the Azores

More reviews of this product (38)View product website

Excellent tour. Beautiful islands. Full on itinerary. We had read others reviews and realised no spare time and we wanted to go whale watching so we flew out a couple of days early. Would really recom

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Customer Experience

Jules Verne

8 days ago

Thank you for your 4-star review! We are delighted that you found this tour to be excellent and you enjoyed the beautiful islands.It is, however, very disappointing to learn about your experience with the guide in Faisal. A member of the Customer Experience Team is looking into this further and will be in touch shortly.

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About Jules Verne

That sense of adventure to discover the world is at the heart of Jules Verne. Established in 1978, our innovative small group escorted tours offer authentic travel with a twist for people who love to see the world. Packed with special touches and little extras, our expert guides will show you the true character of each destination and take you beyond the norm, whether your chosen destination is closer to home or far-flung. Fully ABTA and ATOL bonded and winner of many travel awards, our expert staff organise every detail so you can book in complete confidence.

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020 3733 4022

96 Great Suffolk Street, London, Greater London, SE1 0BE, United Kingdom

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